Reviews (814)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

September 28, 2021

Shipstation has made our daily process in our warehouse streamlined and more efficient. We have saved so much time since switching!

Nature's Select Pet Food
United States
Over 1 year using the app
April 29, 2021

I really like how easy it is to use. The integration with shopify is seamless and it's super easy to import orders. Also, I like how it integrates with my stamps.com account so you can easily add more money as soon as you run out of shipping budget without leaving shipstation.com or disrupting the current order that you're, oftentimes, right in the middle of shipping. I also like how easy it is to process returns or exchanges and how it gives me the ability to email the customer with the return label automatically OR download the label so that I can send it as an attachment in a personal email to the customer's exchange or return request. Honestly, no negative feedback and would highly recommend it to any other CPG start-up.

Claim Defame
United States
Over 1 year using the app
February 18, 2022

Works like a charm. All of our Shopify orders come into Shipstation without any issues. Shipstation also adds dozens of features that help with our operations.

The Linen Factory
United States
Over 1 year using the app
May 1, 2017

We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com).

Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it!

The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service.

Overall, great app and service - highly recommended!

Togtees
United States
Over 1 year using the app
March 5, 2024

I am so happy with this App , it does that ever you want

Honey Bird Sweets
United States
10 months using the app
October 20, 2016

What an amazing piece of software.
We use it for Amazon & Shopify, absolutely incredibly software that safes us tons of time and money.
Thank you from www.cellphonediy.com

Top Notch Mobile Parts
Canada
Over 1 year using the app
January 27, 2022

We have 5 online stores on various platforms and ship from 4 locations including our own warehouses and 3PL . We have been using ShipStation to manage shipping since 2019 and it has been superb, inexpensive, efficient and very easy to manage.

BearHands and Buddies
United States
Over 1 year using the app
August 23, 2021

During the pandemic, our business had to quickly shift to online sales by adding several Shopify Shops. We started using ShipStation from the beginning and it's been a great decision. We've been able to personalize the shipping experience from our multiple Shops through ShipStation, It's also helped us choose the most efficient shipping mode and save money on our shipping spend. We also utilize ShipStation for our returns program by sending shipping labels for RMA requests. I would highly recommend ShipStation for others looking for shipping options for Shopify Shops.

Live Love Spa
United States
Over 1 year using the app
April 29, 2021

Excellent solution for shipping, best app in this category! We use it for more than a year, and extremely happy with it

Hobby Sense
Canada
Over 1 year using the app
November 29, 2017

Excellent app. Helps fulfill orders on multiple marketplaces seamlessly. Only limitation is its restriction to USPS.

Thanks,
Rishi
(https://pantryperks.com)

Pantry Perks
United States
Over 1 year using the app