Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

November 29, 2017

Excellent app. Helps fulfill orders on multiple marketplaces seamlessly. Only limitation is its restriction to USPS.

Thanks,
Rishi
(https://pantryperks.com)

Pantry Perks
United States
Over 1 year using the app
March 2, 2022

This app gave me more time for pondering. thank you for making such a great software. It has made things more efficient.

Tinte Cosmetics
United States
Over 1 year using the app
September 13, 2015

Great app, great service, and perfect integration. Wouldn't use anyone else to manage shipping our orders.

Alex
Roast Coffee and Tea Company
www.RoastCoffeeAndTeaCompany.com

Roast Coffee And Tea Company
United States
Over 1 year using the app
Edited May 10, 2021

ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.

Vermont Moonlight Cookies
United States
Over 1 year using the app
ShipStation replied May 19, 2021

Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.

June 22, 2016

Very Awesome app there are no words to describe how helpful this app has been for us we sell in 3 different channels including shopify and this has really help us keep everything in one place i love that they made this! and I can even use it from my phone! there are no words that can describe it seriously! MUST HAVE!

Chemseal Pixelsupply
United States
Over 1 year using the app
April 21, 2013

ShipStation is the best app available for Shopify. Before I was doing orders manually and it would take hours. With ShipStation, you just click and print. The amount of time you save pays for the App alone and allows you to focus on other aspects of your business. I highly recommend this App to anyone.

Wheels Hockey
United States
Over 1 year using the app
June 29, 2016

This app is great for any Shopify store that is selling and shipping products. We're happy with it, and you will be too.

Mfi Medical Equipment Inc
United States
Over 1 year using the app
Edited October 13, 2017

If you have a Stamps.com account, I recommend using Shipstation instead. It costs about $9.00 more a month, but it is cloud based (unlike having to download the Stamps.com program on your computer) and it also includes a Stamps.com account. I sync it to my store and download my orders into ShipStation. Once there I use the preset shipping options that I created for faster processing and I can batch my orders to print all at once. It keeps track of all orders processed and shipped and sends emails to customers with tracking information. You also get the best discounted rates with Shipstation. I highly recommend ShipStation!

https://www.discountdressshop.com

Discountdressshop
United States
Over 1 year using the app
February 17, 2022

ShipStation is our primary Shipping software. All systems work as needed and integration with Shopify is simple and straightforward.

After The Burial
United States
Over 1 year using the app
September 5, 2013

Started with ShipStation and never looked back. This app has been easy to integrate, made creating labels a breeze, and gives us the opportunity to analyze a myriad of reports, from products sold to shipping statistics.

Sound Off Apparel
United States
Over 1 year using the app