Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

March 2, 2022

This app gave me more time for pondering. thank you for making such a great software. It has made things more efficient.

Tinte Cosmetics
United States
Over 1 year using the app
September 13, 2015

Great app, great service, and perfect integration. Wouldn't use anyone else to manage shipping our orders.

Alex
Roast Coffee and Tea Company
www.RoastCoffeeAndTeaCompany.com

Roast Coffee And Tea Company
United States
Over 1 year using the app
Edited May 10, 2021

ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.

Vermont Moonlight Cookies
United States
Over 1 year using the app
ShipStation replied May 19, 2021

Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.

June 22, 2016

Very Awesome app there are no words to describe how helpful this app has been for us we sell in 3 different channels including shopify and this has really help us keep everything in one place i love that they made this! and I can even use it from my phone! there are no words that can describe it seriously! MUST HAVE!

Chemseal Pixelsupply
United States
Over 1 year using the app
June 29, 2016

This app is great for any Shopify store that is selling and shipping products. We're happy with it, and you will be too.

Mfi Medical Equipment Inc
United States
Over 1 year using the app
Edited October 13, 2017

If you have a Stamps.com account, I recommend using Shipstation instead. It costs about $9.00 more a month, but it is cloud based (unlike having to download the Stamps.com program on your computer) and it also includes a Stamps.com account. I sync it to my store and download my orders into ShipStation. Once there I use the preset shipping options that I created for faster processing and I can batch my orders to print all at once. It keeps track of all orders processed and shipped and sends emails to customers with tracking information. You also get the best discounted rates with Shipstation. I highly recommend ShipStation!

https://www.discountdressshop.com

Discountdressshop
United States
Over 1 year using the app
February 17, 2022

ShipStation is our primary Shipping software. All systems work as needed and integration with Shopify is simple and straightforward.

After The Burial
United States
Over 1 year using the app
March 1, 2024

We use ShipStation and Shopify with 3 different businesses.
We could not be happier with the service and the Apps.

SIM RACE CITY
United States
10 months using the app
January 26, 2022

I use this app to process all shipping in our Shopify store. The integration is great! I am sure we are not using all of the features but works great for us. We have several different shipping option and I like how you can color code and sort by tag quickly.

My Sister's Closet
United States
Over 1 year using the app
March 13, 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
United States
8 months using the app