Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

March 13, 2024

stancey has been a huge help! thank you for helping solve my problems!

Kechi Bath Company
United States
8 months using the app
May 26, 2016

Have been using this software for about a year it continuously gets better. Actually found shopify because of ship station. We sell on eBay,amazon and newegg. This app make shipping out all orders much easier. Must have for any serious business.

Gear N Bits
United States
Over 1 year using the app
September 27, 2021

I use ShipStation to generate shipping labels for various market places at which I sell. Overall, I find the app very convenient. I use also another vendor's inventory management software as ShipStation has some limitation is tracking cost of goods sold

Loctus
United States
Over 1 year using the app
December 14, 2021

Great app integation to simplify the fulfilment process. Plenty of direct integrations to many of the major shipping providers here in Australia and also a great API if you need to integrate with something a bit more custom. Support is excellent and very responsive.

Laser Blanks
Australia
Over 1 year using the app
September 2, 2022

Very happy with the Shopify app.
It makes shipping a super breeze.
Really a good app.
I highly recommend you to try them out

Dry Eye Mask
United States
Over 1 year using the app
February 10, 2017

We use this app on every Shopify store we have. Works amazing!

Merch Nerds
United States
Over 1 year using the app
December 13, 2021

I love the ease of use. Being able to see all the different freight costs and delivery times on one screen saves us so much time.
Love this app!!

Get Some Garden
Canada
Over 1 year using the app
Edited January 10, 2017

I initially put in one star because of the issues we had connecting shopify with shipstation, the orders were not importing into shipstation and for months we didn't know what to do, talked with shipstation many times but nothing, until we contacted shopify to help us and that was the major turning point, the guys at shopify didn't settle until they fixed the issue and found us someone that does have great experience at shipstation, talk about a great great partners work :). What we found out is that on the checkout setting on shopify the automatically fulfill order lines item was checked that what created all issues.
We right now have connected shipstation with Jet, Wal-Mart, amazon (for FBM), ebay and finally shopify, all working pretty good.
What I like most about the whole thing is that the customer service for both shipstation and shopify when both worked together is 10 stars.

Thanks

Mediderm
United States
Over 1 year using the app
January 25, 2022

ShipStation was just a Godsend for our company. Being able to ship from all of our sales channels in one place is just a game-changer. SS has really given us time back to reinvest in our business. Definitely recommend them, no matter the size of your business.

Texas Sistas
United States
Over 1 year using the app
March 6, 2024

Great tools, and great rep Stancey. She reached out personally and helped resolve some problems. Shipstation is a huge help however it is fairly difficult to setup all your automation rules. Once you set up your automation rules, then you are off to the races. Thank you.

ZombieMushrooms
United States
8 months using the app