ShipStation , 723 reviews

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, offering a variety of shipping options for both bulk and individual orders. They commend its intuitive interface, automation capabilities, and capacity to manage large order volumes, leading to significant time savings in order fulfillment. The app's competitive shipping rates, high customization level, including logo addition to shipping labels, are also appreciated. Merchants have praised the responsive customer service and smooth onboarding process, with some reporting a decrease in shipping errors since using the app.

February 25, 2014

ShipStation is invaluable for when your business starts to take off. It does so much—easy shipping (of course), batching, and yes, REPORTING. I only have the cheapest Shopify account type so the basic-but-useful reporting is much appreciated. Sure, the interface is dated and could use a tweak here and there (I'm a user experience expert as well, so this could be my bias) but its utility totally compensates for the look & feel. Also, the customer support is fantastic. Write an email and get an answer from a real live human being who speaks fluent English. Hooray!

Sorta
United States
About 2 months using the app
March 1, 2018

We use this shiz on the daily! www.neoneaters.com

Neoneaters
United States
About 2 months using the app
September 29, 2013

Decided to try it for 30-days since I was busy with the shop... so glad I did! Super easy, takes minutes to ship orders once you set up your system, love how you can set "hot keys" for common orders.. takes me about 2 minutes to ship orders -literally as opposed to 10-20 minutes. Really like how you print label and print slip. Easiest and best tool!! A+++

GYPSY//BEACH
United States
About 2 months using the app
September 13, 2013

I honestly can not say enough positive things about Shipstation and how it really has enabled me to increase my efficiency when it comes shipping out my products. I also love their UI and tracking elements, and again, their system is VERY easy for me to be able to streamline my shipping process.

I actually started out using Ordercup, and then switched over. There is NO comparison between the 2, Not to talk bad about them, but SS simply is a much more refined, easy to use, and simply more up-to-date system.

I also loved the fact that 3 days or so into my Trial, I received a call from Chris Gee on their Team, and he was just checking in to see how I was doing and if I had any questions, which I did. That in and of itself was nice, but what was better is I have built a great relationship with Chris and he does not mind it when I email him quick questions. That level of Customer Service for a online App is unheard of.

Great work guys, really great work.

Ray
www.buiced.com
BUICED

buiced
United States
About 2 months using the app
January 26, 2014

Saves me tons of time and money! Wish i had found ShipStation earlier! So great!

Schon DSGN
United States
About 2 months using the app
January 9, 2014

We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.

Lizard Skins
United States
About 2 months using the app
April 3, 2013

Before using ShipStation we dreaded spikes in orders... ok, maybe dreaded isn't the right word (because ^ orders means ^ dollars), but we were delayed 1-2 days in getting orders out when they came in in waves.

Now that we have ShipStation, we don't use it every day, but it helps us stay on track when we get hit by a big wave of orders and that, on it's own, is more than enough for us to justify keeping it around.

For some people it's an every day solution, for us, it's our muscle (and we love it).

Below the Boat
United States
About 2 months using the app
November 5, 2013

I wasn't sure I was going to get much out of Shipstation- I already used Endicia for shipping and I had no complaints. But a friend talked me into trying it and I am SO GLAD I did. The initial setup was a little complicated (not difficult, it just took some time) but I once I had everything up an running- wow, what a difference. I've finally achieved the streamlined, organized, efficient shipping workflow I'd always thought was just a fantasy.

There are way more awesome features than I could list here, but a few of my favorites:

I love the way Shipstation syncs with my sales channels so orders get marked as shipped, tracking emails get sent, and I can manage everything from one convenient dashboard.

I love that I get an alert when I have multiple orders from the same customer, and Shipstation allows me to merge the orders to ship together.

I love automation rules! No more weighing packages. I can't believe I spent years doing this stuff manually. I had no idea. This is a game changer.

The one missing link for me is inventory management- this app does everything else and the info and sales channel integrations are all there already, so it's a natural next step. (I hear they may be working on adding it.)

On a final note- I really appreciate how affordable Shipstation is. This is an app that is extremely powerful and full of advanced level features, but they have a pricing structure that allows even a tiny business like mine to take advantage of them.

Bottom line: if you sell stuff online, you owe it to yourself to try out Shipstation. You don't even know what you're missing!

Firebird Bath & Body
United States
About 2 months using the app
July 1, 2017

Great shipping app with the ability to customize to fit your needs.

Vapescom
United States
About 2 months using the app
January 3, 2014

I am a new user to ShipStation and I can already not imagine my life without it. My business manufactures on a small scale--very small, as there are three of us. At this juncture it is an impossibility for me not to be involved in production in some capacity. Prior to shipstation, I would spend an entire morning looking between UPS and my shopify store to print out orders. With ShipStation, this gets reduced to about 30 minutes at the absolute most. In short, ShipStation gave me 3.5 hours. ShipStation made this step 800% more efficient. It took 1/8th the time. I think you get the picture.

Brooklyn Butcher Blocks
United States
About 2 months using the app