Reviews (816)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

June 10, 2024

Great app. It makes managing orders from multiple stores much easier. It may take some time to set up and learn but afterwards almost everything runs on autopilot. Customer support is "available" but frustrating as reps usually don't understand what you are asking and just send canned responses. Many times their chat bot does a better job. I also don't like how inventory is kept internally only and not synced with the marketplaces. Anyway, I would still recommend this app to any business that has more than 1 store and/or many orders to process daily.

Essensa
United States
About 1 month using the app
August 15, 2024

Been using shipstation for years with other platforms. Finally moved over to Shopify and the transition was seamless.

Now if only Shopify's integration with Fedex would be as good as Shipstations ;)

Reload
United States
About 1 month using the app
April 30, 2024

Easy to use. I love how you can combine orders and process them altogether. It saves a lot of time! Very user friendly!

MD GLAM
United States
About 4 years using the app
March 6, 2024

Great tools, and great rep Stancey. She reached out personally and helped resolve some problems. Shipstation is a huge help however it is fairly difficult to setup all your automation rules. Once you set up your automation rules, then you are off to the races. Thank you.

ZombieMushrooms
United States
8 months using the app
May 19, 2024

ShipStation is easy to us, importing orders from multiple platforms. I also like that you can schedule free pick ups. Great tool for small business owners!

Enchanted Vines
United States
Over 2 years using the app
July 24, 2024

I switched to shipstation about 6 months ago and wish we switched earlier! So user friendly and easy to navigate! Would highly recommend ShipSation. They're customer service is the best! They call you to make sure you are running smoothly and to see if you have any questions. Stancey is very helpful and glad she reached out!

The Clothing Cove
United States
About 1 month using the app
April 30, 2024

We sell on multiple platforms and ShipStation makes it super easy for my assistant to come in and ship for me. She doesn't have to have any sign in info for Shopify.

Duct Tape and Denim
United States
Over 3 years using the app
March 11, 2024

I run multiple Shopify sites and having all the dispatch/shipping co-ordinated in one place makes my life so much easier.

SummersMade
United States
Over 1 year using the app
July 17, 2024

This application has saved our company time and money and helped us streamline our shipping process

Rockywoods Fabrics
United States
About 1 year using the app
May 3, 2024

Working with Chelly Bell on implementing and setting up our ship station was an exceptional experience. She expertly guided us through the entire process and went above and beyond to ensure we were operational, earning her a well-deserved five stars. Thanks to her efforts, not only are we up and running smoothly, but we're also enjoying significant savings on our shipping costs. Thank you, Chelly!

SLNT®
United States
About 2 years using the app