Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

July 4, 2024

Been using Shipstation for a couple years now with UPS and Canada Post as my carriers and it's been flawless the entire time. Thanks

Birth Supplies Canada
Canada
About 1 year using the app
June 11, 2024

Customer service was really helpful and the tool is excellent in automating our daily shipping/fulfillment system.

Bucket Culture
United States
Over 2 years using the app
June 25, 2024

Easy to use. Customer service is wonderful and thought me many tricks and tips!

Africa Direct
United States
8 months using the app
July 18, 2024

great product we really love the way they helped us.
Careful with Canadian shipping. You may get hit with fees after the shipment.
Love this product.

Xenopucks.com
United States
1 day using the app
June 14, 2024

I have saved so much money moving over to Shipstation. Their account managers have help me to save even more by helping to optimize my shipping processes. Its not just an app, its a whole team to support your business

JosaBeauty
United States
About 2 months using the app
July 11, 2024

Great easy app! Connected multiple Shopify stores to ShipStation in minutes without ANY issues. Couldn't be easier!

My Bril
United States
1 day using the app
May 8, 2024

Great tool for aggregating orders from multiple platforms. Great shipping rates. Customer service is responsive and helpful.

You can use your own rates and their rates.

We've been using the tool since 2017 with a lot of success. It has helped us scale from 10-25 shipments a day to 2,000 shipments a day.

BenShot
United States
Over 7 years using the app
May 19, 2024

ShipStation is easy to us, importing orders from multiple platforms. I also like that you can schedule free pick ups. Great tool for small business owners!

Enchanted Vines
United States
Over 2 years using the app
August 6, 2024

Fantastic experience and app!

Bearded Garden
United States
About 2 months using the app
April 19, 2024

ShipStation's integration with Shopify has been a game-changer for our e-commerce businesses helping us greatly streamline our shipping processes.

The initial integration set-up was incredibly user-friendly and after just a few minutes easily syncs with Shopify to update orders and tracking information in real-time. It supports all of the carriers we use (and then some). As a business that ships everything from small USPS priority envelops all the way up to 85 pound ebikes flexibility is key to saving on ever increasing shipping costs.

Bicycle Warehouse
United States
Almost 7 years using the app