Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

September 21, 2016

So far it works great and fairly easy to use.

Asa Clothing Co
United States
11 months using the app
June 17, 2018

Very intuitive to use. Saves me hours of time each week. I love the features and ease of use.

Smart Meter
United States
10 months using the app
April 7, 2021

This is perhaps among the best apps out there. We can't function without it. Not just the connections and level of service but how versatile it is. We can control our sales from our phone app, or desktop, and has all the platform connections we need.

Henna Cosmetics
United States
10 months using the app
ShipStation replied April 7, 2021

Thank you for your review! We're glad our app makes you an efficient shipper!

November 9, 2021

Great plugin for Shopify! We've been using ShipStation for almost a year to integrate our Shopify store (getbrushguard.com) with Canada Post delivery service. The integration is seamless. The notifications for Customers and the Store have several convenient options. ShipStation servers are very reliable and always available. Service by real people is available by phone.
__________ Excellent plugin pour Shopify! Nous utilisons ShipStation depuis près d'un an pour intégrer notre boutique Shopify (getbrushguard.com) avec le service de livraison Postes Canada. L'intégration est parfaite. Les notifications pour les Clients et la Boutique comportent plusieurs options très pratiques. Les serveurs ShipStation sont très fiables et toujours disponibles. Le service par des vraies personnes est disponible par téléphone.

BrushGuard
Canada
10 months using the app
November 17, 2019

We have been using Shipstation since we migrated to Shopify Plus. There a lot of great features, tools and reporting that are included. We have not had any issues and would definitely recommend it, especially for high volume merchants.

-HippieShop

HippieShop.com
United States
9 months using the app
July 2, 2017

ShipStation is a Godsend. We've hooked up all of our sales channels to the back end, and we can literally click-and-ship our orders in a single click. The pricing structure is great, and we actually got a promo email so that our subscription is free for the summer! Thanks ShipStation!

Happy Pet Labs
United States
9 months using the app
Edited November 11, 2021

Excellent! I cannot imagine running my business without this software. It is incredibly efficient and has saved me so much time. Exceptional support as well. The only regret I have is not signing up for Shipstation sooner!

Painted Lavender
United States
9 months using the app
April 20, 2015

Great intelligent shipping app with world class customer service!

Kypris
United States
9 months using the app
February 2, 2022

ShipStation is a lifesaver. We're a small e-commerce business - just one employee besides ourselves, and we're also full-time farmers. Clear, efficient, and reliable is what we need -- and ShipStation delivers! Between keeping our farm afloat and mailing over 500 packages a month, any wrinkle becomes a big deal. We have come to trust ShipStation to handle all the complexity for us. It is so easy to log in, import orders, have the orders automatically be assigned the correct box size and weight, have address validation, and be able to buy batch labels with just one click! We have hours of our time every week by using ShipStation.

Tenderlyrooted
United States
9 months using the app
August 29, 2023

We're really enjoying the ease of connectivity with Ship Station and Shopify. We added extra capabilities with our WMS so we have no problems. Our account manager called, introduced herself, is available to us - it's pretty easy. Give their developers a bit of time to work on more features and it will stay the best solution.

LOCK'D IN
United States
8 months using the app