Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

April 7, 2016

Excellent Customer Service. Awesome App!. I LOVE IT! The best and look no further. Has Mobile on the go, has Inventory management, has shipping calculator to compare the various rates immediately, very robust, ease of use, fast and efficient. Why didn't I use this app earlier, I could've saved myself lost time instead of using the other horrible major Shipping app competitor.

I emailed the company directly requesting that Kevin Rae to contact me because Endicia.com referred me to him. In 1 hour, I got a call back from Kevin. I'm impressed that this company forward my email to him and not assign it to whomever.

Kevin took the time to help me setup, navigate and educate me on everything. I was up and running immediately. He answered all my questions and was very patient. Kevin exudes outstanding Customer Service. This is very important when shopping around and using certain apps.

Neptune Wild
United States
About 1 year using the app
August 3, 2016

For my snack subscription box company, I've tried other shipping apps in the Shopify store from Shippo to ShippingEasy and after comparing them all, ShipStation is by far the best in terms of rates and convenience. Their platform is easy to understand and has really useful features like Shipment Notifications after the shipment hits the mail stream. I HIGHLY recommend using ShipStation!

Bokksu
United States
About 1 year using the app
Edited August 10, 2016

Here at www.ycddiscounts.com we use shipstation for ALL of our shipping from ebay, amazon, and shopify. An absolute must have for any small business.

Your Connection Destination
United States
12 months using the app
November 24, 2021

love this app :) helpful customer service too. shipping is easy and cheap now, wish I knew about them sooner

Uncle Chook's Chicken Salt
United Kingdom
12 months using the app
June 6, 2022

Best app out there to ship your products effortlessly. We have multiple e-commerce stores so this is very helpful to fetch all the different stores via the same app and the same carrier (Canada Post, in our case)

Sounds Good
Canada
12 months using the app
August 19, 2021

ShipStation has saved me HOURS a week in manual shipping entries. The automation rules alone have been tremendously helpful and the ability to customize labels is an added bonus. Great customer support, I'll be a happy customer for as long as I own an ecommerce business.

Hippy Feet
United States
11 months using the app
February 8, 2022

This has streamlined my shipping. Love it. Makes it so much faster than doing shipping labels through shopify

The Sound Healing Instrument Shop
Canada
11 months using the app
August 17, 2021

I started using shipstation about 3-4 years ago and love the integration between shopify and shipstation. You can do stand alone shipments through shipstation; as well as shipstation can give you reports on cost of shipping between any storefront used. This is my go to program and shipping rates are great and the best deals possible on ups when I can ship a package for $10 compared to $16 on other programs. Highly recommended for sure!

Savannah Harley-Davidson
United States
11 months using the app
October 14, 2015

Best Shipping company we have used. Combines all of our sales channels into one easy to use shipping station. No more switching from one program to another for different websites.

Hickory Stick
United States
11 months using the app
January 4, 2022

Very useful tool - I'd say this app is most used app among all other linked to our site. There are some issues with addresses validations here and there, but I do not thing it's the app's fault. And yes, I'd definitely recommend it to friends.

A1 Cash and Carry
Canada
11 months using the app