Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

Edited October 13, 2017

If you have a Stamps.com account, I recommend using Shipstation instead. It costs about $9.00 more a month, but it is cloud based (unlike having to download the Stamps.com program on your computer) and it also includes a Stamps.com account. I sync it to my store and download my orders into ShipStation. Once there I use the preset shipping options that I created for faster processing and I can batch my orders to print all at once. It keeps track of all orders processed and shipped and sends emails to customers with tracking information. You also get the best discounted rates with Shipstation. I highly recommend ShipStation!

https://www.discountdressshop.com

Discountdressshop
United States
Over 1 year using the app
May 26, 2016

Have been using this software for about a year it continuously gets better. Actually found shopify because of ship station. We sell on eBay,amazon and newegg. This app make shipping out all orders much easier. Must have for any serious business.

Gear N Bits
United States
Over 1 year using the app
February 10, 2017

We use this app on every Shopify store we have. Works amazing!

Merch Nerds
United States
Over 1 year using the app
Edited January 10, 2017

I initially put in one star because of the issues we had connecting shopify with shipstation, the orders were not importing into shipstation and for months we didn't know what to do, talked with shipstation many times but nothing, until we contacted shopify to help us and that was the major turning point, the guys at shopify didn't settle until they fixed the issue and found us someone that does have great experience at shipstation, talk about a great great partners work :). What we found out is that on the checkout setting on shopify the automatically fulfill order lines item was checked that what created all issues.
We right now have connected shipstation with Jet, Wal-Mart, amazon (for FBM), ebay and finally shopify, all working pretty good.
What I like most about the whole thing is that the customer service for both shipstation and shopify when both worked together is 10 stars.

Thanks

Mediderm
United States
Over 1 year using the app
August 29, 2015

We've used Shipstation for over a year and it's hands down the best stand alone shipping application. Just about everything that needs to be done, ShipStation is able to do. Automated returns and split orders are both live savers, are are batch processing. Definitely a good investment.

Choppingblocks Com
United States
Over 1 year using the app
June 28, 2017

ShipStation makes our fulfilment a breeze! The interface is clear and simple, yet powerful. The automation features have really come in handy. It helps automatically enter shipping parameters like automatically bypassing local pickup orders, automatically configuring shipment signatures based on order value, or automatically loading settings based on order item presets. It has been super reliable, definitely would recommend.

Jibs Action Sports 2
Canada
About 1 year using the app
April 7, 2016

Excellent Customer Service. Awesome App!. I LOVE IT! The best and look no further. Has Mobile on the go, has Inventory management, has shipping calculator to compare the various rates immediately, very robust, ease of use, fast and efficient. Why didn't I use this app earlier, I could've saved myself lost time instead of using the other horrible major Shipping app competitor.

I emailed the company directly requesting that Kevin Rae to contact me because Endicia.com referred me to him. In 1 hour, I got a call back from Kevin. I'm impressed that this company forward my email to him and not assign it to whomever.

Kevin took the time to help me setup, navigate and educate me on everything. I was up and running immediately. He answered all my questions and was very patient. Kevin exudes outstanding Customer Service. This is very important when shopping around and using certain apps.

Neptune Wild
United States
About 1 year using the app
August 3, 2016

For my snack subscription box company, I've tried other shipping apps in the Shopify store from Shippo to ShippingEasy and after comparing them all, ShipStation is by far the best in terms of rates and convenience. Their platform is easy to understand and has really useful features like Shipment Notifications after the shipment hits the mail stream. I HIGHLY recommend using ShipStation!

Bokksu
United States
About 1 year using the app
Edited August 10, 2016

Here at www.ycddiscounts.com we use shipstation for ALL of our shipping from ebay, amazon, and shopify. An absolute must have for any small business.

Your Connection Destination
United States
12 months using the app
October 14, 2015

Best Shipping company we have used. Combines all of our sales channels into one easy to use shipping station. No more switching from one program to another for different websites.

Hickory Stick
United States
11 months using the app