Reviews (813)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in automating and streamlining shipping processes, saving time and costs. It is praised for its seamless integration with platforms like Shopify, Etsy, and Amazon, and features such as USB scale connectivity and label printing. The interface is user-friendly, and the app is noted for its reliability and quick processing times, crucial for fast shipping requirements. Customer support is responsive and accessible, enhancing the user experience with features like customizable shipping labels and notifications on carrier pricing changes.

Edited December 14, 2017

After an initial issue I found the customer support to be outstanding ShipStation fixed my issue and the service has improved with the addition of Royal Mail since I signed up.

I highly recommend this app for anyone using multiple Shopify stores, multiple points of sale and multiple shipping locations such as Shipwire, amazon and self shipping. helps to unify everything into a manageable platform with automation tasks.

Xtrnutrition
United Kingdom
20 days using the app
October 20, 2016

What an amazing piece of software.
We use it for Amazon & Shopify, absolutely incredibly software that safes us tons of time and money.
Thank you from www.cellphonediy.com

Top Notch Mobile Parts
Canada
Over 1 year using the app
September 13, 2015

Great app, great service, and perfect integration. Wouldn't use anyone else to manage shipping our orders.

Alex
Roast Coffee and Tea Company
www.RoastCoffeeAndTeaCompany.com

Roast Coffee And Tea Company
United States
Over 1 year using the app
June 22, 2016

Very Awesome app there are no words to describe how helpful this app has been for us we sell in 3 different channels including shopify and this has really help us keep everything in one place i love that they made this! and I can even use it from my phone! there are no words that can describe it seriously! MUST HAVE!

Chemseal Pixelsupply
United States
Over 1 year using the app
June 29, 2016

This app is great for any Shopify store that is selling and shipping products. We're happy with it, and you will be too.

Mfi Medical Equipment Inc
United States
Over 1 year using the app
May 26, 2016

Have been using this software for about a year it continuously gets better. Actually found shopify because of ship station. We sell on eBay,amazon and newegg. This app make shipping out all orders much easier. Must have for any serious business.

Gear N Bits
United States
Over 1 year using the app
February 10, 2017

We use this app on every Shopify store we have. Works amazing!

Merch Nerds
United States
Over 1 year using the app
Edited January 10, 2017

I initially put in one star because of the issues we had connecting shopify with shipstation, the orders were not importing into shipstation and for months we didn't know what to do, talked with shipstation many times but nothing, until we contacted shopify to help us and that was the major turning point, the guys at shopify didn't settle until they fixed the issue and found us someone that does have great experience at shipstation, talk about a great great partners work :). What we found out is that on the checkout setting on shopify the automatically fulfill order lines item was checked that what created all issues.
We right now have connected shipstation with Jet, Wal-Mart, amazon (for FBM), ebay and finally shopify, all working pretty good.
What I like most about the whole thing is that the customer service for both shipstation and shopify when both worked together is 10 stars.

Thanks

Mediderm
United States
Over 1 year using the app
August 29, 2015

We've used Shipstation for over a year and it's hands down the best stand alone shipping application. Just about everything that needs to be done, ShipStation is able to do. Automated returns and split orders are both live savers, are are batch processing. Definitely a good investment.

Choppingblocks Com
United States
Over 1 year using the app
April 7, 2016

Excellent Customer Service. Awesome App!. I LOVE IT! The best and look no further. Has Mobile on the go, has Inventory management, has shipping calculator to compare the various rates immediately, very robust, ease of use, fast and efficient. Why didn't I use this app earlier, I could've saved myself lost time instead of using the other horrible major Shipping app competitor.

I emailed the company directly requesting that Kevin Rae to contact me because Endicia.com referred me to him. In 1 hour, I got a call back from Kevin. I'm impressed that this company forward my email to him and not assign it to whomever.

Kevin took the time to help me setup, navigate and educate me on everything. I was up and running immediately. He answered all my questions and was very patient. Kevin exudes outstanding Customer Service. This is very important when shopping around and using certain apps.

Neptune Wild
United States
About 1 year using the app