Reviews (819)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

September 6, 2013

We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. Amazing.

UNDRCRWN®
United States
8 months using the app
August 10, 2023

This is the worst app and customer service possible. Absolutely disgusting. Shipconnect does'nt work half the time, have to refresh the page all the time as it w on't load, always have to manually push orders to be downloaded even thou it's set up on automatic but full of errors and worst of all they can't generate a proper custom invoice . Don't include prepaid tax, shipping or discounts on it so for Europeean brands is an absolute no go.

kidsclothingwholesale
United Kingdom
8 months using the app
November 13, 2017

ShipStation makes the shipping process so much easier and convenient. It takes all orders from all sales channels and has it on one easy to use platform. Can create labels in batches, can group by courier type or whether it's international or domestic order etc.

If you have more than 1 sales channel (i.e. ebay, Amazon, shopify) you definitely need this app! Saves time on shipping and takes away the need of having to login to each and every one of those sales channels and process orders manually.

Playing Card Decks
United States
8 months using the app
August 23, 2023

This app seamlessly connects with our Shopify store without any issues. We have had no issues with this at all.

L'Evate You
United States
8 months using the app
July 26, 2016

Works great! Does exactly what it is supposed to and very user friendly.

The Pink Room Fashion
United States
8 months using the app
August 3, 2016

best option available. tried a few others first. get this one ;)

Artresin
United States
8 months using the app
June 1, 2020

Extremely difficult to setup, syncing with orders is cumbersome and unreliable. It is frequently importing orders we have already fulfilled through shopify. Its a mess to setup, a mess to use, and support is 50/50 occasionally its great but occasionally its garbage.

fishskyn
United States
8 months using the app
December 15, 2013

I absolutely love this app!! it has made my life so much easier and made my shipping process faster than ever. Everyone should try it! You will be hooked.

Sweet N Sassy Us
United States
8 months using the app
October 14, 2019

I have used this app for page builder! It works well but I have not used it enough to give it 5 stars

WowBacon
United States
8 months using the app
April 21, 2023

I'm a huge fan of this service and all the ShipStation employees I've talked to!
This app has helped me save time and money on labels. Thank you!! 10/10 recommend!!

ShrigmaDesigns
United States
8 months using the app