Reviews (819)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.
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We love using ShipStation! The program integrates with UPS, allowing us to print labels in batches rather than having to manually type each order in UPS. This has save so much time and worth the money. Highly Recommended!!!
ShipStation is awesome, it's made a huge impact in the efficiency of our fulfillment. We use it with multiple sales channels, not just shopify, and have been very happy. The only reason for 4 stars (instead of 5) is because I couldn't find an easy way to feed live rates from Shipstation to our Shopify store based on dimensions and weight. Maybe I missed it somewhere, but we'd like customers to just pay actual shipping costs and instead we have estimates based on size/weight buckets.
Stay away - I was wrongfully charged for a month's subscription after following the customer service agent's instruction of how to extend a trial and ended up being charged for an extra month also.
I've been attempting to chase this up for over five months now with no reply. This company owes me nearly £80 and seems to have no interest in dealing with it other than avoiding me.
Absolutely ABYSMAL customer service. They only offer chat and email support and both are slow and typically worthless. On top of which, they don't bother to offer support until starting at 9:00 am eastern (country club hours). By that time of the day, if I've got issues with their software, my day's already shot!
WHY ARE THEY SO AFRAID OF THE PHONE????
The software is largely good, but if you're looking for support, go with ShippingEasy! At least they have a phone number and are concerned about customer service.
ShipStation simply doesn't care about its customers or about providing quality customer service!
If you're thinking about using them, try someone else FIRST! If you're already using them, you should be looking around.
We've been using ShipStation for a month now and it has changed the way we do order fulfillment. We can batch up shipping labels to send to our warehouse and send tracking numbers to our customers, all in just a few clicks. Amazing.
ShipStation makes the shipping process so much easier and convenient. It takes all orders from all sales channels and has it on one easy to use platform. Can create labels in batches, can group by courier type or whether it's international or domestic order etc.
If you have more than 1 sales channel (i.e. ebay, Amazon, shopify) you definitely need this app! Saves time on shipping and takes away the need of having to login to each and every one of those sales channels and process orders manually.
Works great! Does exactly what it is supposed to and very user friendly.
I like using Shipstation as standalone software but this app is just not cutting it. It's incredibly buggy and inconsistent in the rates its showing. It's super frustrating as a merchant to not be able to offer consistant and reliable live rates to our customers. Customer service is incredibly difficult to get.
best option available. tried a few others first. get this one ;)
I absolutely love this app!! it has made my life so much easier and made my shipping process faster than ever. Everyone should try it! You will be hooked.