ShipStation

Great app. It makes managing orders from multiple stores much easier. It may take some time to set up and learn but afterwards almost everything runs on autopilot. Customer support is "available" but frustrating as reps usually don't understand what you are asking and just send canned responses. Many times their chat bot does a better job. I also don't like how inventory is kept internally only and not synced with the marketplaces. Anyway, I would still recommend this app to any business that has more than 1 store and/or many orders to process daily.

Great! Works really well with Shopify. Only complaint is orders take over an hour to import from Shopify to ShipStation, so sometimes I have to wait a bit before fulfilling a new order. Everything else is great! Super easy to set up and has all the features I need to run my small business.

For me this has the best UI and integration of the shipping apps we've used

Shipstation made it extremely easy for us to ship many orders at once with only a few clicks. If your business is like ours and you often ship more than 20 orders a day, I would highly recommend Shipstation. Once item weights were inputed into Shopify, and automation rules were set in Shipstation, we were able to save at least an hour of work each day in the shipping process. Not to mention the low rates Shipstation offers. By the end of the 30-day trial, I was relieved to have found this app. : )

ShipStation has been a crucial tool for our operations. It offers many amazing features and can do much more than you think at first. Been using it for over 2 years and very happy with it.

Update: The only response I've gotten from ShipStation was because of this review. I still haven't heard back from anyone about my problem in most of a week. Seems they care more about how they look than how they actually do their jobs.

It keeps getting more expensive, while the service keeps getting worse.

I've been three days without the ability to create labels, and I still can't figure out if any of the support staff (who appear to be farmed out to a 3rd party now) have even used the software before.

Not only did my fees DOUBLE for using my own carrier accounts, but the service and support are 1/10th of what they used to be.

This is the worst way to spend your money. Find something else.

Im cancelling and moving to Ordoro.

Update: After 2 weeks of outage my issue was finally resolved and we were able to create labels again with the carrier we have the best agreement with.

We lost ~$3000 in increased shipping costs in this window of time. Shipstation was gracious enough to provide us with a $400 credit to make up for this....

Responses were slow, and we were more or less left completely in the dark on what was going on, or what discoveries were made. We were never provided with a reason for the outage.

We are still working to migrate away from ShipStation at this point.

ShipStation is easy to us, importing orders from multiple platforms. I also like that you can schedule free pick ups. Great tool for small business owners!

Easy to use. I love how you can combine orders and process them altogether. It saves a lot of time! Very user friendly!

Customer service was really helpful and the tool is excellent in automating our daily shipping/fulfillment system.

great app. easy to ship !We use it all the time.