Reviews (816)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping efficiency, especially for high-volume businesses. They value its automation features, seamless integration with multiple platforms like Shopify and Amazon, and tools for selecting cost-effective shipping rates. The app is praised for its reliability, responsive customer support, and user-friendly interface, making it scalable and effective in supporting business growth through streamlined shipping processes.

December 7, 2020

I tried to get this to work, followed the outlined steps but ultimately it would not connect to stamps.com.

The Social Tea House
United States
2 days using the app
ShipStation replied December 8, 2020

Thank you for your review and for trying ShipStation. We're sorry to hear you're running into this issue. A member of our account management team has reached out to see where we can help!

June 26, 2020

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

Thread and Maple
Canada
About 1 hour using the app
February 2, 2024

Love this App
Easy integrations with Lots of easy to use features.
Shipping rates are better than I get from most carriers.

OBICompanySTORE.COM
United States
2 minutes using the app
January 24, 2024

I have been consistently blown way by the level of support and care that ShipStation gives to us. We aren't exactly a big store, but they treat us as if we're a multi-national enterprise. The solution is great as well, but being able to work with such kind and knowledgable people has been a godsend in getting our e-commerce business up and running.

Looking forward to many more fruitful years with the SS team! Keep crushing it!

Munchiez Japan
Japan
January 17, 2024

Absolutely love ShipStation! We have used this for close to 3 years now at this point and it has literally saved us hundreds of hours of time. The UI is easy to use and understand, and support has always been incredibly helpful and on point. You couldn't ask for a better shipping application.

Hatano Sen 旗之千
Singapore
April 5, 2012

We have tried a lot of so call shipping programs out there and this one is by far the best one for what we do. And best of all, it works great with all our web stores, over 5. Customer service is wonderful. Fast turnaround. Thank you ShipStation.

StickerBrand
August 29, 2012

Ship station is really easy to use. The fact that it updates a batch of orders and e-mails out the customer automatically is such a time saver! I would recommend it to anyone! The only feature that would be great is to be able to print a label not associated with an order.

commando
October 5, 2012

I began using shipstaion in April of this year. After 2 years of entering my orders manually I now have freed up 1 hour every day to concentrate on marketing.

oneputtwedge
October 5, 2012

Shipstation has made us a much more efficient brand when it comes to online shipping. Our shipping, printing, and overall time is cut by more than half because we can print labels in bulk, add preset weights to products, as well as many other features that help reduce time wasted, which was a big problem with our other online shipping provider. Very happy with Shipstation

Fayettechill Clothing Company
January 3, 2013

Oops, I meant to say ShipStation, not Shopify, in my review below! I love Shopify too, though!

girl*in*gear studio