Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

March 14, 2017

saves you A LOT of time by being able to bulk print labels

Vancitybox
Canada
March 26, 2012

At first I had issues printing to my Zebra LP2844 via OSX and Shipstation. I left a poor review due to these frustrations, but after Shipstation contacted me, I was able to resolve the issue, which had to do with subpar Zebra drivers. Not too surprising since they do not support OSX. I bit the bullet and bought a DYMO printer which works perfectly.

Of all the Shopify apps I have tried, this is the most valuable and useful I have found. It looks great and the interface is intuitive. It has plenty of integrations with shipping accounts and insurance providers. Here and there I run into something that is not obvious how to change or is lacking, but I get an explanation as to how to do what I want or a logical reason why it isn't possible from support.

I don't want to even think about how chaotic fulfilling orders would be without an app like Shipstation and I think they pull it off better than the alternative that I tried previously.

Monolith
October 5, 2012

I began using shipstaion in April of this year. After 2 years of entering my orders manually I now have freed up 1 hour every day to concentrate on marketing.

oneputtwedge
December 31, 2012

Fantastic! A little pricey, but well worth the investment for the time saving and streamlining of operations. Highly recommended!

Klii Motorwerkes
December 17, 2012

It's always nice when things just work! Shopify to Shipstation integration was super easy and it's been really simple to to process orders buy all of our shipping labels. We are very thankful for the service.

Tried other integrations with Stitchlabs and things weren't quite as smooth but we're happy sticking with Shopify only.

StrangeBirdy
November 18, 2011

ShipStation freaking rocks. I gave up on OrderCup about one minute after installation, is it was confusing, hard to use, required other software, etc etc.

Well, ShipStation is everything that OrderCup isn't - well-designed, easy to use, intuitive, and doesn't require you to download a bunch more software or register for other services to use it. In fact, you get a free Endicia account with your ShipStation signup - all of the registration, postage purchasing, and everything else is handled by the ShipStation interface. You can run multiple stores, have multiple warehouses, print postage labels and packing slips, set up rules and filters to automatically set your preferred shipping method for different types of orders.. ShipStation has it all, including a bunch of graphing and analytics whose details I won't bore you with here.

Even more impressive is how solid ShipStation feels for a version 1.0 application. If this is the kind of quality the developers brought to their first-version application, I can only imagine what the future brings for this app. I am a customer for life, ShipStation! You guys rock.

January 10, 2012

This app has streamlined my shipping process ten fold. I used to use paypal multi-ship, and it took me hours to ship large batches of orders. Now I use ship station and it takes me minutes. Their tools are user friendly and link directly with my shopify store so I don't have to think about updating information. It does it all automatically and sends my customers tracking info.

They also have excellent customer support. I was having issues with combining multiple orders from the same person and having that information sent back to my shopify store. I told them and they got their programmers on the task immediately. A few days later the glitches were fixed. I can't say that about most other services.

The only thing I wish they had was a way to automatically input shipping information according to the number of items in an order. I still have to manually enter the weights and dimesions, etc... there probably is a way but I don't know it yet. Shipstation, if you read this, please let me know.

January 10, 2012

We tried OrderCup and gave up on aggregated shipping until ShipStation became available. Now, all of our orders from our multiple stores feed into one shipping solution, and we've fully automated our process.

We especially like the Tags function, which for us doubles as a production fulfillment tracker since we produce print on demand products (gallery wrap canvases).

Last, we like being able to compare rates at a glance to see how our shipping costs can be priced better by shipping Priority Mail over Parcel Post in a particular part of the country.

If you're going to grow your business, ShipStation is a must-have for your Shopify store.

January 16, 2012

I love, love, love this app. We had been struggling with managing shipping as we have two different shopify websites and we sell on Amazon as well. This has made a world of difference in productivity. It's a fantastic interface, very user friendly, and the rates are competitive. It truly has helped us manage our workflow.

Not only is the application itself great, but ShipStation customer service has been superior, as well.

Overall I am very, very pleased and will tell everyone they should give it a try!!

January 10, 2012

SUPER, FREAKING, AWESOME! Extremely helpful - does way better than ordercup. Manages my orders and the shipping of them. Lets me create manual orders easily. Lets me even track sales. Sends tracking numbers to customers, awesome. Just works really well & it's easy to use. There are some minor things I'd like changed, but it seems to be 1,000 times better than anything else I've found.