Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

February 1, 2024

Stancey was extremely helpful and even followed up with me to make sure everything was working well and going fine. Definitely would recommend getting in contact with her if possible!

Dazzle Sports Marketing
United States
9 months using the app
February 23, 2024

All options are not provided each time. Shipstation at times does not provide all the information needed like previous order information or ship by information to be printed on invoices

Simple Shapes
United States
About 5 years using the app
May 17, 2024

Chelly Bell has been wonderful with her support during the implementation process! She took the time to thoroughly understand the business needs and goals, ensuring that the implementation process was tailored to our specific requirements. Any questions or concerns I had, were met with patience and clarity, making the entire experience smooth and stress-free.

Chelly's technical proficiency with Ship Station is also impressive. She navigated the platform with ease, configuring it to work seamlessly with our unique needs. I feel a lot more confident about the launch of our new Shopify website after Chelly's assistance with everything!

Provident Jewelry E-commerce
United States
2 months using the app
March 6, 2024

Great tools, and great rep Stancey. She reached out personally and helped resolve some problems. Shipstation is a huge help however it is fairly difficult to setup all your automation rules. Once you set up your automation rules, then you are off to the races. Thank you.

ZombieMushrooms
United States
8 months using the app
April 30, 2024

We sell on multiple platforms and ShipStation makes it super easy for my assistant to come in and ship for me. She doesn't have to have any sign in info for Shopify.

Duct Tape and Denim
United States
Over 3 years using the app
May 3, 2024

Working with Chelly Bell on implementing and setting up our ship station was an exceptional experience. She expertly guided us through the entire process and went above and beyond to ensure we were operational, earning her a well-deserved five stars. Thanks to her efforts, not only are we up and running smoothly, but we're also enjoying significant savings on our shipping costs. Thank you, Chelly!

SLNT®
United States
About 2 years using the app
February 15, 2024

Easy integration and has streamlined and automated most all of our shipping at good rates. Very much recommended.

AmericanPowerGear
United States
About 7 years using the app
July 4, 2024

Been using Shipstation for a couple years now with UPS and Canada Post as my carriers and it's been flawless the entire time. Thanks

Birth Supplies Canada
Canada
About 1 year using the app
March 11, 2024

I run multiple Shopify sites and having all the dispatch/shipping co-ordinated in one place makes my life so much easier.

SummersMade
United States
Over 1 year using the app
April 25, 2024

Shipstation has really allowed us to optimize our e-commerce shipping workflow. The tool is robust, and the user interface is easy to navigate. Support has also been great!

Bustin Boards Co.
United States
Almost 2 years using the app