Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

January 17, 2012

AWESOME APP!! there used to be only one app that takes care of shipping on shopify sites. I'm glad that shipstation now supports shopify. the interface is very nice and easy to navigate. you can even track sales! it also saves me money since i didn't have to sign up for two separate accounts for both my shopify stores. the usps rate is also much lower than any services I've ever used had to offer.

a couple of things i wish they have is the shipment status on the shipment page. i would love to be able to see the status of each order/shipment in a glance without having to track one by one. Endicia has this feature and it's quite useful. another thing is that i wish the system updates the orders automatically without having to click "update" every time.

all in all, it's a solid app. would recommend to all shopify stores with shipping needs. i'm glad they came into shopify world! competition does make better products!

shopmodi.com
January 30, 2012

I had been using another shipping program with Shopify before I discovered Shipstation. I tested it out for a day and was hooked. Not only was the interface extremely intuitive, but the program works great and the customer service is second to none. Go for it!

Philip McCluskey's Store
February 7, 2012

We run 30+ Shopify Stores along with other custom store solutions for our clients. Shipstation is literally saving us thousands of dollars in costs. There is no better solution out there. Their support team has not only helped us, but also listened to suggestions from my fulfillment team. They even implemented some of our suggestions for the app as a whole.

Amazing program, amazing support! I highly recommend.

Kevin McCracken
COO/Co-Founder
Social Imprints

She & Him
March 4, 2012

Shipstation is BY FAR the most amazing app you can find. I used to spend hours preparin labels, organzing packing slips, and trying to find the best price for shipping. Shipstation steamlines EVERYTHING, so it literally takes seconds to print hundreds of labels & slips, and with teh amazing feature to combine your slip and label on 1 sheet of paper, you cut down on your paper costs, and can't possibly mix up and order. Ship station has taken my business from sending out 10 shipments a day to sending out 100's. Thank you shipstation your developers are true geniuses and you have thought of everything!

HERSTAR
April 3, 2012

The ShipStation app is even better than I could have hoped for! Before we started using ShipStation, our fulfillment process was convoluted and every program we tried was unreliable. These guys have managed to put together an app that incorporates all of our necessary functions and introduced me to some I didn’t even think possible. Since transitioning from Endicia to ShipStation, our efficiency level has skyrocketed 300% and it’s ease of use has been critical in cross-training staff.

What’s even better than the app itself? The customer service you get along with it! Byron and Jason are awesome!! These guys walked me through every hiccup and “user error” until I finally got it. They are always helpful and, if they didn’t have an answer right away (which was rare), they made sure to get it as quickly as they could. Working in shipping and fulfillment you understand how frustrating it can be to sit on the phone with useless customer service reps, but these guys are a blessing.

On a side note, I am stoked that FedEx is now included!! The only down-side to this program and these guys have already remedied it!

Whiskey Media
January 23, 2012

Great product! Makes shipping from our store a snap. We loved the integration with our existing USPS postage account (via DYMO) and the customer service and technical support reps have been fantastic. Quick to respond and very helpful, taking the time to address a question we had. Highly recommended. A must have app, really.

girlsloveplayers
April 4, 2012

Oh... I should also add, my labor expenses to ship have probably been cut by 80%. It used to take me 5-6 hours with multiple people to ship out our weekly orders and now it only takes one to two with fewer people.

3E Love's Wheelchair Heart
February 12, 2012

"We can't function without shipstation".
...those 5 words above say it all...

Lilitab
April 4, 2012

Shipstation makes it super easy to automate almost everything you need - post service, weight, package size, e.g. - and it has cut down on the time that I need to spend worrying about shipping so I can focus on the business!

Quincy
April 4, 2012

ShipStation has been one of the best decisions I have made, It has cut my order filling time in half. Between the batch printing of labels, Packing slips and automatically sending customer shipping notices it just cannot be beat, Very reasonably priced and the customer service is OUTSTANDING!!

Skin Care By Suzie