Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

April 4, 2012

Shopify has made our business run so much smoother. One of my favorite features is how you can write notes about each shipment. We do a lot of personalization for our customers, so it is so helpful to be able to note which step each order is on. Being able to add in manual orders has been great. It is very well organized, I have zero complaints.

JHill Design
April 4, 2012

ShipStation is the perfect solution to our shipping needs. In less than 10 minutes, we had set up our USPS carrier and were off printing labels and getting our orders out the door. The reporting is excellent and the interface is intuitive and easy to learn.

Grips 4 Less
April 5, 2012

ShipStation is the only shipping program that we've used since launching our Shopify website and it's been pretty great. It's easy to print packing slips and shipping labels quickly without a lot of steps. We also sell on Amazon and Ebay, so it's really convenient to be able to ship everything from one program. Whenever there's been bugs or questions, the customer support is really fast and helpful with their responses. Definitely recommend ShipStation!

Shop Adorn
April 5, 2012

We have tried a lot of so call shipping programs out there and this one is by far the best one for what we do. And best of all, it works great with all our web stores, over 5. Customer service is wonderful. Fast turnaround. Thank you ShipStation.

StickerBrand
April 4, 2012

Shipstation has been a great app for us. Greatly improved our productivity and efficiency in fulfilling orders. Customer service has been prompt and thorough. Still waiting on FedEx which in our opinion will make them as close to perfect as possible. -AF

Alial Fital
April 13, 2012

This is one of the best parts of having a Shopify Web Store. It makes our shipping so much easier. No more cut & paste, and it will print labels in batches, all at the same time. The shipping rates are really great too, which allows me to pass the savings on to my customers. An absolute must have.

Belle Ame' Bath & Body
April 7, 2012

I've been very happy with this app. It is much better than the apps on offer and provides the flexibility to make my shipping needs routine.

Eastbay Composites
April 21, 2012

I love ship station! It is super organized, easy to learn, and easy to navigate. They are also constantly improving things. Totally worth it! Wish i had switched sooner!

Mountain Mama: Expecting Adventure
May 8, 2012

I can't say enough about ShipStation! We started using it 2 months ago and it has cut my shipping time by 2/3. Our customers love the fulfillment email with tracking and order details. This also makes international shipping a breeze, so we have opened int'l shipping again. They now have Fedex and UPS as well, which is great for our wholesale store. Just a great app all around. I have worked with Byron on a few occasions when I needed assistance and he has been very helpful and always responds promptly. Def worth it - thanks ShipStation!

sloomb
May 11, 2012

We LOVE ship station! It is so easy to use makes shipping so simple. The customer service is incredible and they always get back to us in a matter of minutes. I don't know what we would do without ship station!

Melondipity.com