Reviews (820)

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify, Etsy, Amazon, and eBay, and its automation features that save time and reduce costs by efficiently selecting shipping rates and printing labels. The customer support is praised for being prompt and effective. Its compatibility with USB scales and label printers, along with an intuitive interface, makes it ideal for businesses of various sizes managing high volumes of orders.

August 27, 2012

LOVE ShipStation! It's made my life SO MUCH easier since opening our Shopify store. All my Etsy transactions and Shopify sales all come into the same place. At any given time I have easy info right at my fingertips for our entire "picture" across both platforms.

Emily Ley
August 27, 2012

Extremely useful. Have run into a few bugs, but the support team is extremely quick in fixing them. Recommended!

The Open Company
August 28, 2012

so far so good. it is a fairly turn-key program that provides immediate visibility to orders and statuses. I haven't figured out how to print shipping labels straight to the printer yet but I am quite sure that that is PICNIC (problem in chair, not in computer). :-)

poetic wanderlust
August 28, 2012

I'm coming from Big Cartel... upon switching to Shopify I was looking for an easier shipping solution compared to PayPal (Big Cartel). Enter ShipStation! Batch processing/printing, shipping presets, customer & order management features... WOW! The time saved alone justifies the monthly cost. Very happy with my experience so far.

The Drum Sample Broker - Hip Hop Drum Samples, Drum Sounds, Hip Hop Drum Kits, Break Beats, TR-80
August 27, 2012

We have been using ShipStation for the past 6 months and it's made a tremendous difference for our business. It was easy to get started and has saved us countless hours streamlining our shipping process. One of our favorite features is that we can ship USPS first-class with a tracking number. In addition, they recently added FedEx so now we can also print labels with that carrier too.

Dsenyo
August 29, 2012

Ship station is really easy to use. The fact that it updates a batch of orders and e-mails out the customer automatically is such a time saver! I would recommend it to anyone! The only feature that would be great is to be able to print a label not associated with an order.

commando
August 30, 2012

Very new to this app, but so far ShipStation has been very easy to use. We are very happy with using this app for processing our shipments.

HoodiePillow® Brand Pillowcase
August 29, 2012

ShipStation is great! Makes shipping products to customers very easy. Any time we have had a problem, the support section of the site has always answered our questions fairly well. There are some features we would love added (an easier way to create return labels- maybe a auto generation feature, instead of having to create each one separately) but all in all, the app has been a great asset to our e-commerce business!

Waggo
September 26, 2012

As a new online retailer, I was worried about the complexity of coordinating orders with shipping software. ShipStation made it very easy to do. I was able to ship packages the same morning I installed the app. It was easier than I expected. I definitely recommend having a package scale and a ruler handy to make inputting weight and dimensions easier.

Kutsko Kitchen Tools
October 5, 2012

Shipstation has been a LIFESAVER. We were a tiny business before but we suddenly had to fulfill thousands of orders and I desperately looked around and found shipstation. Thank God!!!

lollaland