Reviews (838)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for significantly streamlining shipping processes with its user-friendly interface and effective multi-channel integration with platforms like Shopify, Etsy, and Amazon. They praise the automation features for reducing manual work and selecting cost-effective shipping rates, leading to time and cost savings. High-quality customer support and real-time syncing features are also highlighted, making it reliable for daily operations.

January 18, 2024

I appreciate the follow-up calls from my representative, Stancey. She is consistently prompt with her callbacks and exhibits great patience in addressing my questions. What sets her apart is her dedication—she took the initiative to visit our e-commerce site, SpiritofCAN.com, showcasing a genuine interest in understanding our business. This speaks volumes about their authentic commitment to our partnership.

Spirit of CAN.
United States
Almost 6 years using the app
August 4, 2022

Great app for small businesses and includes everything you need to ship hundreds of orders a week with little-to-no hassle. Built-in UPS rate is also absolutely fantastic through them Would highly recommend.

Brazyn Life
United States
Almost 6 years using the app
October 27, 2021

We use Shipstation for our order fulfillment and have had a great experience so far. There are hardly any issues with the app and order creation/lookup/actual shipment. The integration with Shopify is seamless. It would be great to edit an order's items after the order syncs from Shopify to Shipstation. It would also be great to have the default view on the Orders page expanded to 1000, not 500.

Bread SRSLY
United States
Almost 6 years using the app
April 14, 2021

We've been using shipstation for years! There are other shipping software options out there but Shipstation has never let us down. Great software, great company.

Fresh Patch
United States
Almost 6 years using the app
September 27, 2017

What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress!

We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers.

On the fence? Just pull the trigger- you'll be glad you did

Fringesports
United States
Over 5 years using the app
January 20, 2022

Scale your ecommerce business with Shipstation. Don't waste time manually creating labels and sending tracking info to your customers. With Shipstation, you can do all of that with a few clicks. Setup is really easy and if you ever have any trouble, they have a dedicated team to help.

1MORE
United States
Over 5 years using the app
January 24, 2023

We have used them for 6 years now and couldn't recommend a better software to use for shipping. They are one of the few that works and cares about its customers and will go above and beyond for you!

Grill Your Ass Off
United States
Over 5 years using the app
September 28, 2017

ShipStation has been a lifesaver for us. As Ugmonk has grown over the years, we were getting buried in orders and having trouble keeping up on the fulfillment side of things. We've been using ShipStation for years and it's save us so much time. I love the automation and batch processing features. Also, works great for international orders and auto-fills the customs info. If you aren't using ShipStation, there's a good chance you are wasting quite a bit of time. Highly recommend for stores of any size.

Ugmonk 2
United States
About 5 years using the app
August 24, 2021

Shipstation has streamlined our process. It has made it very easy for us to receive our orders and get them shipped very quickly. The customer service is great they even call to make sure that we don't need any help with anything. I would recommend Shipstation to anyone using Shopify.

Countryside Pet Supply
United States
About 5 years using the app
April 23, 2021

We love this app. It has saved us so much time in doing our shipping. We love how quickly we can do shipping for all our orders in just a few clicks.

Drug Free Help Store
United States
About 5 years using the app