Orders and shipping
ShipStation

ShipStation

by ShipStation

Wherever you sell. However you ship. Exceptionally efficient.

4.0 of 5 stars(440 reviews)
From $9/month. 30-day free trial. Additional charges may apply.
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USPS, UPS & FedEx Discounts

Deeply discounted USPS rates + UPS discounts up to 55% off + Save up to 29% on FedEx shipping services + Compare real-time rates

Increase Efficiency

Aggregate orders from your selling channels + Automate order processing with a simple but powerful rules engine

Your Orders - Single Platform

Integrates with Shopify and >150 other apps + Create hundreds of labels at a time for USPS, UPS, FedEx, DHL, Canada Post, and others

About ShipStation

Wherever you sell and however you ship, ShipStation is here to make importing, managing, and shipping your orders exceptionally efficient.

Access Exclusive USPS, UPS, and FedEx Discounts

Get premier discounted rates on USPS, UPS, FedEx and DHL with ShipStation no matter how much you ship or connect your existing accounts and keep your negotiated rates. Compare prices in-app with real-time rate information. ShipStation’s special discounts make it easier for smaller retailers to offer free shipping — a powerful way to compete with bigger brands.

Pick from a List of Over 3 Dozen Carriers

ShipStation lets you choose from 40+ different carrier services across the US, Canada, Australia, and the UK

  • UPS - Available for US, Canada, Australia, and UK
  • DHL - Available for US, Canada, Australia, and UK
  • FedEx - Available for US, Canada, and UK
  • USPS - Available for US
  • Royal Mail, Parcelforce, DPD, DPD Local, Hermes - Available for UK
  • Australia Post, Sendle - Available for Australia
  • Canada Post, Canpar, Purolator - Available for Canada

All Your Orders in a Single Platform

Our solution integrates with over 200 shopping carts, marketplaces, package carriers, integration tools, system integrators, and fulfillment services. Plus, you can add an unlimited number of selling channels to your account. With ShipStation, there’s no need for several different solutions; everything you need for order management is in one place.

No Other App Automates More Shipping Tasks or Saves You More Time

Automate repetitive tasks, eliminate manual data entry, and reduce the risk of human error with ShipStation’s customizable automation features. Save countless man-hours by printing shipping labels and packing slips by the hundreds using ShipStation’s batch processing capabilities.

Keep Your Brand Front and Center

ShipStation allows you to infuse your brand into every element of the post-purchase experience.

  • Branded Tracking Page: Bridge the gap between purchase and delivery by displaying up-to-date order and tracking information for shipments
  • Branded Returns Portal: Simplify the returns process, improve operations, and show your dedication to providing a positive shopping experience
  • Branded Shipping Emails: Send notification emails with content personalized at the individual user level
  • Branded Shipping Labels: Add your own branding and continue connecting with customers even after their order has arrived
  • Branded Packing Slips: Customize everything from the header and footer to individual line items and be confident the post-purchase experience ends on a high note

Integrates with

  • >75 Selling Channels,
  • USPS,
  • UPS,
  • FedEx,
  • >200 Partners,
  • Canada Post

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Support

Pricing 30-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Starter Plan

$9/month

  • 50 Shipments

  • All Selling Channels (unlimited stores)

  • 1 User

  • Branded Labels & Packing Slips

  • Email & Community Forum Support

Bronze Plan

$29/month

  • 500 Shipments

  • All Selling Channels (unlimited stores)

  • 1 User

  • Branded Labels & Packing Slips

  • Email & Community Forum Support

Gold Plan

$69/month

  • 3,000 Shipments

  • All Selling Channels

  • 3 Users

  • Customized Packing Slips & Branded Labels

  • Live Chat, Email & Community Forum Support

Enterprise Plan

$159/month

Check out our pricing page for additional plan options!

  • 10,000 Shipments

  • All Selling Channels

  • 10 Users

  • Customized Packing Slips

  • Live Chat, Phone Support, Email & Community Forum Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
    (379)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (22)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (26)
View all 440 reviews

Most recent reviews

Sunshine Style TV

Rating
1 of 5 stars
Last edited
February 18, 2020

I had to change my rating back to one star. Today it didn't connect due an error at the end of Ship Station for 3 hours. Just a white screen and gear spinning. Horrible support. Continued errors with Shopify Software. I held for 40 minutes with phone support, then a leave a message, message came on. The email support is a joke. Token incompatibility with shopify. I am not happy. I spent 1/2 my morning trying to deal with shipping only 20 orders. Account rep is not responsive and there is no one to fill in. When you do reach people they are poorly trained and not helpful. All they do is ask for a 5 star rating

Woodchucks Wood

Rating
2 of 5 stars
Last edited
February 1, 2020

I'd love to write about all the features I love, but I simply can't. It's got a pretty nasty bug in that you can't print labels from the Batch folder, if they were purchased on Shipstation, using their Amazon API. I highlighted a bunch of labels, to print them all out, but it skipped all the Amazon labels. Worse part is, I didn't notice, until I had customers screaming at me. Almost lost my Amazon account because of late shipments. I notified SS right away, and it's been weeks, and they still haven't fixed it. As soon as they do, I'll remove this review. By the way Shipstation, it's bug request 1169881.

Hidden Router

Rating
1 of 5 stars
Posted
December 2, 2019

I used to be very happy with ShipStation.
HOWEVER - if you ever need help - their support is beyond useless.
I had an issue with shipping using DHL where it kept saying that I have insufficient funds with an error code.
So I opened a ticket with them and told them the issue that I have. About 4 hours later - they finally reply saying "there might be an issue with your card at stamps (which only does usps), please re-add your card"
That tells me two things - first their support is utterly clueless, second - they didn't even check my ticket, but instead answered with a canned reply.
I then opened another ticket, hoping to get a person that would at least remotely care. Nope - same reply from the other person.
Now to make things clear - they did take the $50 for the shipping, and added it to the account. The included screenshot shows that there are money. I also shipped 4 packages using USPS after that - without a single issue. So I tried talking to them again - it just showed me how clueless they are.

I am done with shipstation after using them for years, because this is unacceptable. If you are looking for a good shipping software to go with your store - AVOID shipstation and look elsewhere. I am just starting to look for an alternative, but I am very much done with this joke of a company.

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