ShipStation

ShipStation

by ShipStation

Wherever you sell. However you ship. Exceptionally efficient.

3.9 of 5 stars(448 reviews)

USPS, UPS & FedEx Discounts

Deeply discounted USPS rates + UPS discounts up to 55% off + Save up to 29% on FedEx shipping services + Compare real-time rates

Increase Efficiency

Aggregate orders from your selling channels + Automate order processing with a simple but powerful rules engine

Your Orders - Single Platform

Integrates with Shopify and >150 other apps + Create hundreds of labels at a time for USPS, UPS, FedEx, DHL, Canada Post, and others


About ShipStation

Wherever you sell and however you ship, ShipStation is here to make importing, managing, and shipping your orders exceptionally efficient.

Access Exclusive USPS, UPS, and FedEx Discounts

Get premier discounted rates on USPS, UPS, FedEx and DHL with ShipStation no matter how much you ship or connect your existing accounts and keep your negotiated rates. Compare prices in-app with real-time rate information. ShipStation’s special discounts make it easier for smaller retailers to offer free shipping — a powerful way to compete with bigger brands.

Pick from a List of Over 3 Dozen Carriers

ShipStation lets you choose from 40+ different carrier services across the US, Canada, Australia, and the UK

  • UPS - Available for US, Canada, Australia, and UK
  • DHL - Available for US, Canada, Australia, and UK
  • FedEx - Available for US, Canada, and UK
  • USPS - Available for US
  • Royal Mail, Parcelforce, DPD, DPD Local, Hermes - Available for UK
  • Australia Post, Sendle - Available for Australia
  • Canada Post, Canpar, Purolator - Available for Canada

All Your Orders in a Single Platform

Our solution integrates with over 200 shopping carts, marketplaces, package carriers, integration tools, system integrators, and fulfillment services. Plus, you can add an unlimited number of selling channels to your account. With ShipStation, there’s no need for several different solutions; everything you need for order management is in one place.

No Other App Automates More Shipping Tasks or Saves You More Time

Automate repetitive tasks, eliminate manual data entry, and reduce the risk of human error with ShipStation’s customizable automation features. Save countless man-hours by printing shipping labels and packing slips by the hundreds using ShipStation’s batch processing capabilities.

Keep Your Brand Front and Center

ShipStation allows you to infuse your brand into every element of the post-purchase experience.

  • Branded Tracking Page: Bridge the gap between purchase and delivery by displaying up-to-date order and tracking information for shipments
  • Branded Returns Portal: Simplify the returns process, improve operations, and show your dedication to providing a positive shopping experience
  • Branded Shipping Emails: Send notification emails with content personalized at the individual user level
  • Branded Shipping Labels: Add your own branding and continue connecting with customers even after their order has arrived
  • Branded Packing Slips: Customize everything from the header and footer to individual line items and be confident the post-purchase experience ends on a high note

Integrates with

  • >75 Selling Channels,
  • USPS,
  • UPS,
  • FedEx,
  • >200 Partners,
  • Canada Post

Media gallery

Support

Pricing 30-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Starter Plan

$9/month

  • 50 Shipments

  • All Selling Channels (unlimited stores)

  • 1 User

  • Branded Labels & Packing Slips

  • Email & Community Forum Support

Bronze Plan

$29/month

  • 500 Shipments

  • All Selling Channels (unlimited stores)

  • 1 User

  • Branded Labels & Packing Slips

  • Email & Community Forum Support

Gold Plan

$69/month

  • 3,000 Shipments

  • All Selling Channels

  • 3 Users

  • Customized Packing Slips & Branded Labels

  • Live Chat, Email & Community Forum Support

Enterprise Plan

$159/month

Check out our pricing page for additional plan options!

  • 10,000 Shipments

  • All Selling Channels

  • 10 Users

  • Customized Packing Slips

  • Live Chat, Phone Support, Email & Community Forum Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (7)
  • 1 of 5 stars
    7% of ratings are 1 stars

Most recent reviews

Thread and Maple

My partner has been using Shipstation for years and it's a truly incredible tool. We set it up for our new Shopify store in literally 5 minutes and were able to configure full automation to route everything for our second brand through a separate from address/canada post account via their automation engine. Hugely powerful. All shopify order data comes in beautifully, even custom line items, gift-wrap notes, etc... Hugely impressed! Their support is amazing, instantly available via live chat on a Friday at 8pm and guided me through the automation rule in 2 mins. Highly recommend!

ROTD Crafter's Corner

This review should be a negative 5 star....they should have to give me stars!
absolutely WORST customer service ever (see below for transcript)! Go to shippo, go straight to the carriers, hell drive your orders out to your customers. THIS IS NOT THE APP TO DO IT!!!

I ship alot of packages every day....so far this month 321 packages (not bad for a little old lady sitting at home). And I was looking for a way to mainline my shipping process. I came across this program and have had nothing but trouble. But NOTHING beats this week!

They charged me $120 for ONE package that was shipped about an hour away. Now this package weighed LESS THAN 2 lbs, and had dimensions of 25x19x1. and when I questioned it, I was basically told "too bad, deal with it". So I want an explanation. They claim that I was being hit by all of these backcharges at once, but NO explanation on what the back charges were???

I questioned and questioned over and over again. STILL no answer. Here is the latest correspondence trying to find out why i was being charged so much? Same size package shipped 45mins away (really wish I just drove it myself), charged $10 originally, and $17 back charge???? FOR WHAT????

Transcript:

someone must get back to me today about these hidden fees of over 120 I was charged.
Chat started
Support Team
Thanks for chatting in, we're working on finding the next available agent for you!

Clara H. joined the chat
Clara H.
Hi Julie, our team is still looking into this for you and Maia is in contact with you via email
All updates related to your case will be sent to you there

I expect someone to explain these "hidden back charges to me"./ there is NO acceptable reason that I should pay 120 for a box that weighed LESS THAN 2 lbs and had dimension of 25x19x1
Clara H.
I'm happy to let Maia know that you're looking for an update, is there anything else that I can help you with here in chat?

i already received her "message" yesterday which gave ZERO explanation just yes these are the charges, deal with it. one package cost me 28 dollars to ship...and this was being delivered 45 mins away!!!!!!!!!!!!!!!!
Clara H.
I can see your responses to the ticket from last night, Maia will be sure to follow up with you

i ship a lot of packages every day...and i am seriously looking into other shipping programs unless someone explains these hidden charges, today
do i pay extra because these are residential addresses?
if so, why isnt' that on the front end, how much additional is it for resi?
Clara H.
I definitely understand where you're coming from, but I do not have access to those details

you have answers to those last 2 questions
Clara H.
I do not have access to those details and your case has been escalated to one of our team leads, Maia, who is working to resolve this for you

so you don't know if u charge for residential addresses?
Clara H.
I will let her know that you're looking for a response as soon as possible

you need a new job because that is a general question and everyone should know that
Clara H.
Is there anything else I can assist you with while we're here in chat? I'm happy to help how I can, but for updates on this case, please refer to your original ticket so that we can help you as efficiently as possible

i am going to be posting this message all over the internet so they can see what customer services DOESNT look like
Clara H.
One moment please.

Nuuvo Haircare

Your customer service and support is NOT acceptable. I've told you on three occasions that I'm unable to set up correctly, so I can't use it ... please help, PLEASE HELP, yet you keep sending email replies how busy you are, but were all busy too, so waiting for over 4 WEEKS and still not getting a response or my issue resolved is pitiful and not acceptable. I'm going to find a program / app who actually wants my business, and is prepared to help me get my app set up correctly.