Captain Shipping Protection

Captain Shipping Protection

Reviews (274)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and seamless integration, noting its reliability and the business benefits like increased order values and enhanced customer trust through shipping protection. The support team is consistently commended for being responsive and providing personalized service. Additionally, the trial period and reasonable pricing are appreciated, allowing merchants to assess the app's effectiveness before fully committing.

November 19, 2023

Great support, Cecilia helped me with service and it was a great experience. Im very proud.

Swift. Amsterdam
Belgium
About 2 months using the app
March 10, 2023

Fantastic app and fantastic service! I really recommened this app to increase your AOV. The Live chat always reply in 1 minute. 5 stars from me without hesitation!

Gua-Sha
Sweden
2 months using the app
August 1, 2023

I had an outstanding experience with Captain Shipping Protection! The team was incredibly responsive and professional throughout the entire process. They ensured my package arrived safe and secure, and their attention to detail was impeccable. I highly recommend their services for anyone in need of reliable shipping protection. Thank you, Captain Shipping Protection, for your excellent work!

Thepfc Club
India
About 2 months using the app
January 6, 2024

Super ! Service client rapide et efficace

Venus
France
About 1 month using the app
Edited August 13, 2023

Awesome Customer Service.
New features have been added to make it work better for our store and the new 1 page checkout by Shopify.
Over $3000 raised in past 60 days which well and truly covers costs of items damaged or lost by Australia Post.
Can highly recommend this app.

Australian Silo Art Trail Store
Australia
About 2 months using the app
February 20, 2024

Good

NovaSmart
France
6 days using the app
December 13, 2022

Very simple & effective way of increasing trust with your customers while also increasing AOV of your store! :)

NeckBud
United States
About 2 months using the app
January 6, 2024

fast service by leslie

NielsenMode
Netherlands
26 days using the app
September 25, 2022

我正在通过这个App开展业务,它可以订单查询,还能让买家安心,产品经理Sunny跟我讲述接下来会上线理赔板块,这有利于我的paypal账户安全,不至于让买家直接跟paypal申诉~可以减少退单率,非常好用!!!

bebotnails
China
About 1 month using the app
January 30, 2024

Excellent app, customer service helps you without problems, I recommend it

washaw
Italy
12 days using the app