Captain Shipping Protection , 171 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and integration, and its feature of adding shipping insurance to orders, which has reportedly boosted revenue. It's seen as cost-effective, with the increased earnings covering any losses from damaged or lost items. The customer service team is noted for their efficiency and quick responses. The app is recommended for providing financial stability and peace of mind through its insurance features.
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Textbook bait & switch, advertises all of the cool features like Shopify Plus Checkout embeds, in their $11 per month plan that includes "All features & Unlimited orders"... and the first thing you see when you install the app? That the plan that actually includes all the nice features is over 4x the cost of the only advertised plan. Additionally, they advertise percentage based rates but this functionality is very limited and not available for Shopify Plus Checkout embeds at all. There are much better apps out there, easy uninstall decision for us!
Hi there,
This is Captain Insure Support. I hope you're doing well!
I am reaching out to let you know about our latest update - the feature to set a percentage price for Shipping insurance on your store's checkout page. If you wish to utilize this feature, please don't hesitate to reach out to us whenever you need.
Best Regards,
Captain Insure
I really like this app and I've been using it for a few months now, but unfortunately it bugs on my site every week and the widget disappears and I have to wait a few days for their tech support to fix it. And this happens EVERY WEEK. We are starting to think about switching to another application...