Captain Shipping Protection
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.
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Definitely a good app to have to increase AOV. 24/7 customer support is a big W as well.
Only downside is you can only have the Insured Shipping on the cart page. You need to have a Shopify Plus plan to be able to add it to the checkout page - meaning many customers will not see it as they go straight to checkout.
So far, easy set up. Although I would like to be able to edit "Refund Policy" as we don't offer a refund. After free trial will know more if we want to keep.
Just started the app but the support is a W for being available 24/7 - i mean the app will pay for itself!
Only downside is that you cant add it to the checkout page unless you have a shopify plus plan.
Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.
This app is great for adding shipping insurance to orders. Our only issue is that the insurance shows up as a listing. It shows in review request emails and some customers leave product reviews under the shipping insurance listing. Other than that it's been great!
verry verry helpfull peoplee
Netjes en proffesioneel
the best
Great service and good app. Easy to download and easy to use. Customer service is also very fast and polite
My store is not live yet so haven't had to use it. However, it seems like a good app to have. Sunny was a great help when I had questions. Great customer support.