Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

November 7, 2022

Sunny, the product manager, called me directly for communication, and within a few hours the app was installed, the widgets were embedded, and it looked great~We also had some business communication, great support + app

Skittles Cottage
United Kingdom
6 months using the app
November 7, 2022

Great little app to add an additional revenue to your store. Looks like it doesn't bug site or slow things down. Will monitor.

Manchester Factory
Australia
5 months using the app
Captain Insure replied November 10, 2022

Hi, Dear Manchester Factory Team,

We're building the best shipping insurance embedded experience, we're currently completely free, and we're committed to helping merchants make more profit.

Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny

September 20, 2022

good to use, easy to install on my store, it increase AOV by add the insurance fees, really helpful on my sales!

livifam
Taiwan
5 months using the app
August 22, 2023

Great app, it boost AOV and makes it more of a brand. Also the servies that comes with it is great!

Bonsana
Netherlands
4 months using the app
December 8, 2022

Sunny introduced case study to me, I had a good expectation, very interested, and applied for free installation in the afternoon, currently in the test environment, great customer support, will be online tomorrow!

ALICETOD
China
4 months using the app
August 10, 2022

I was looking for a shipping protection app, with premiums managed by myself, and I'm glad I found Captain shipping protection, which is quick to install, easy to use and doesn't damage my shopping cart. If you don't need it, just remove it from the theme.

TFWMGV
China
4 months using the app
December 5, 2022

Thank you Sunny for the service! Quality app and good communication. Be aware for a policy change!!!

Fr3sh
Netherlands
4 months using the app
May 23, 2023

Captain Shipping Protection app is simply fantastic! Provides peace of mind with excellent customer service. Top notch indeed!

Siesta Hammocks
Australia
4 months using the app
December 5, 2022

So amazing and kind! Was very helpful with what I was in need of when it came to the app. The app is so amazing you will love it too.

FRENCH LAMORE LLC
United States
4 months using the app
July 11, 2023

They helped me directly! The app is very usefull and very easy to use. I had a question and the customerservice was already on it! Thanks Captain Shipping Protection - Elly

Beau's Winkeltje
Netherlands
4 months using the app