Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

August 29, 2022

This is an excellent app, and I highly recommend it. Over 60% of my store users will be adding shipping protection, which for me, completes a new value that I will keep using, and I believe their upcoming features will be revolutionary and greatly improve my post-purchase processing efficiency.

hahabear
China
3 days using the app
Captain Insure replied September 7, 2022

Dear hahabear Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

More surprising features coming soon, branded post-purchase pages to delight your customers

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny

March 21, 2024

App ottima, aumenta il AOV e trasmette più sicurezza ai clienti. L'assistenza clienti è fulminea e competente. La consiglio!

IleniaVerona
Italy
1 day using the app
November 17, 2023

Helped me out very quickly with my questions.

ChillyChaps
United States
3 days using the app
April 30, 2024

I had a couple issues with integration. I got FAST help and this app is SO SIMPLE. All I wanted as absolute simplicity for a quick AOV booster and a cushion for our 1% error factor. With this app doing it's thing, we should always come out ahead on customer claims and we will also be able to filter out the folks who didn't opt in for a more streamlined and defined yes/no process for replacements.

Dude That Lifts
United States
About 2 hours using the app
March 7, 2023

Support on this application has been very helpful. And the ability to use these features is a game changer!

APPROVED®
Canada
1 day using the app
December 19, 2023

support with Leslie was pleasant and efficient. thank you

Bloesi
United Kingdom
1 day using the app
November 20, 2023

Directions are easy to understand and follow.

RooddeessTeesStore
United States
1 day using the app
January 5, 2024

Réactif, rapide et très professionnel, super !

Vitalese
France
1 day using the app
May 10, 2024

great support easy to use app money maker

WindowScreenz.com
United States
38 minutes using the app
February 21, 2023

I had Elly helping me out to remove the branding and she did so very quickly and was very nice about it, and added custom insurance icons. This was amazing thank you

Unplugged Oasis
Australia
1 day using the app