Captain Shipping Protection

Captain Shipping Protection

Reviews (321)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer trust by offering insurance on items and packages, with the flexibility to set their own rates. It's easy to integrate and use, enhancing profits through unclaimed insurance. The app supports inclusion on cart and checkout pages for Shopify Plus merchants and is noted for its excellent 24/7 customer support and quick setup, leading to immediate premium collection benefits.

September 22, 2022

Super easy to install, perfectly embedded in cart page and checkout page, increase AOV by increasing insurance premium, and can check package status, highly recommend this APP.

Rebelliou
Canada
1 day using the app
March 1, 2023

I was chatting with Mig from the support chat. I'm very grateful for her help since she replied promptly and was very patient.

Femmey
Switzerland
About 21 hours using the app
April 11, 2024

Nice app, thank you!

iSinwheel.es
Hong Kong SAR
About 1 hour using the app
August 31, 2022

Very simple integration and our customers love having extra protection on their orders. The app is super intuitive and easy to navigate. I love using Captain insure! I can't wait to experience their upcoming features and continue to support them.

KNUCKLEDUSTER
China
About 6 hours using the app
Captain Insure replied September 7, 2022

Dear KNUCKLEDUSTER Team,

It's an honor to get your recommendation!🥰Thanks a lot for your positive review of our APP and Customer Service!

We are so glad that our APP and Customer Service satisfy our users!

Please feel free to contact us with any feedback, we will help you as always!

Thanks again for your support and recognition!

Best regards,
Captain insure Team Sunny

March 2, 2024

Rapide efficace

Cosy Confort
Switzerland
About 3 hours using the app
August 10, 2022

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

GTXR Store
United States
About 5 hours using the app
Captain Insure replied August 26, 2022

Hi, Dear GTXR,

Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️

Your business success is our success!

Kind regards,
Captain insure Team Sunny

December 13, 2023

Great support ! Great app ! Thank you

Cadonova
France
About 5 hours using the app
March 20, 2024

Fast service

EmblemCity
United States
About 2 hours using the app
April 4, 2024

This app is super easy to use. Took me 5 minutest to set up. The support responded to my questions right away. Everything is great!

Honey Purple
United States
43 minutes using the app
April 21, 2023

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
Australia
About 2 hours using the app