Captain Shipping Protection

Captain Shipping Protection

Reviews (357)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting profitability by allowing them to set their own rates and retain unclaimed premiums. It enhances customer satisfaction by covering lost, stolen, or damaged packages, potentially increasing average order values. The app is easy to set up and integrates well with Shopify themes. It includes a trial period and is supported by responsive, 24/7 customer service.

November 30, 2024

Easy to add to the website, compatible with my custom theme, and customer service was very helpful and pleasant. So far I am very happy with the service. Thank you!

ImaginedByNell
United States
About 1 hour using the app
November 24, 2024

Very good app. the support is amazing

Sunrise
Israel
7 days using the app
August 27, 2024

App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!

NorthWood Distributing
United States
4 months using the app
November 17, 2024

Awesome, very fastt

trittig
Germany
30 days using the app
December 7, 2024

My chat person was awesome. Answered all my questions very rapidly and made sure I did not have any other concerns. Great customer service

Making it Personal 2
United States
25 minutes using the app
December 9, 2024

Have only just started using the app, but so far the response time from support is great, and Tessa was great to speak with. Thank you.

21Captains
Australia
16 minutes using the app
January 24, 2025

Le support client a été très efficace avec moi. Top !

OptiVie-Paris
Belgium
1 day using the app
December 5, 2024

great support

modavire.com
Czechia
23 days using the app
September 2, 2024

Perfect app gives a lot of extra revenue

Bellevo
Netherlands
3 months using the app
October 14, 2024

nice support

Glenda Boutique
Italy
About 2 months using the app