Reviews (215)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to increase Average Order Value (AOV) through its shipping insurance feature. Many commend the responsive and efficient customer service. The app is noted for its affordability and seamless integration with stores, with a support team that is quick and adept at handling queries. It's also recognized for enhancing a store's brand image.

January 6, 2024

fast service by leslie

NielsenMode
Netherlands
26 days using the app
January 12, 2024

nice jobs Ria, verry good

KRITTERS
France
About 1 month using the app
October 9, 2023

This app is great, it is easy to configure and it works perfectly.
Furthermore, the help center has very efficient and helpful staff.
If you are looking for an app to create an internal insurance, Parcel Panel Insurance perfectly suits your need!

Shopdecor
Italy
7 months using the app
April 3, 2024

Great support!

Moco Studios
Netherlands
13 minutes using the app
August 1, 2023

I had an outstanding experience with Captain Shipping Protection! The team was incredibly responsive and professional throughout the entire process. They ensured my package arrived safe and secure, and their attention to detail was impeccable. I highly recommend their services for anyone in need of reliable shipping protection. Thank you, Captain Shipping Protection, for your excellent work!

Thepfc Club
India
About 2 months using the app
March 21, 2024

App ottima, aumenta il AOV e trasmette più sicurezza ai clienti. L'assistenza clienti è fulminea e competente. La consiglio!

IleniaVerona
Italy
1 day using the app
July 17, 2023

The application support is very good, they are always there to help you. They solved all my doubts and were always available.

CARITES
Mexico
3 months using the app
Captain Insure replied July 24, 2023

Dear CARITES Team,
Sunny here, the product manager from the Channelwill team, hope you are doing very well.
Thank you for your feedback, we will continue to improve the performance of the app by integrating Order tracking & Returns, in order to enhance merchants' post-purchase service capabilities.

Stay tuned for more amazing features and integrations!

April 22, 2024

TOP

Modara
Italy
About 18 hours using the app
April 3, 2024

good

LuxxZürich
Netherlands
23 minutes using the app
February 3, 2024

Mia has been fast, kindly and very professional

Silvoire
Italy
25 minutes using the app