Reviews (407)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
February 10, 2023

Had a great experience with the team at Shoelace. They were very hands on and paid attention to our goals and helped build an effective strategy. Overall we'd recommend their services to any e-comm business looking to supercharge their growth.

Daylight Curfew
United States
Over 7 years using the app
March 8, 2017

Unless you are already an expert at Facebook marketing, you need to use this. Like others, I wasted a l lot of money trying to figure it out on my own. Trust me, Shoelace is more effective and cheaper than doing it yourself or hiring someone else. Not only do I have a great ROI in my first 30 days, but I have customers coming back to the site and buying that I would have lost in the past.

Stomagearshield
United States
Over 7 years using the app
January 1, 2018

Been using this app for last 3 months and like it a lot. The staff behind that run this app are very friendly and helpful. If I were you I would give this app a try for a few months.

Ronin Brand
United States
About 7 years using the app
May 25, 2022

Excellent customer service, specifically Carlos who went well out of his way to accommodate us and make sure our needs were met.

Pink City
Canada
Almost 7 years using the app
October 18, 2019

Shoelace has Retargetting on lockdown, and they have constantly provided us with positive results. The team works hard and simply knows what they are doing. Highly recommend them to anyone looking to improve their retargeting campaigns.

Findlay Hats
United States
Over 6 years using the app
September 1, 2017

Shoelace has consistently given us 20:1 ROI on ad spend and has significantly lowered our shopping cart abandonment rate. I've worked with expensive enterprise-level traditional retargeting before and can say the Shoelace gives you the best with social retargeting on its own... at a fraction of the cost. Retargeting is must for nearly all e-commerce businesses, so this lower cost option is a welcome option.

Scosha Test
United States
About 6 years using the app
November 10, 2017

I have enjoyed working with Shoelace both the people and the App. The ROI has been great and the team has provided insight into how best to re-target my customers. I use over 30 apps in my store, and Shoelace is one of the few that is irreplaceable. I can't wait for the next release and all the new features.

Drakewaterfowl
United States
About 6 years using the app
May 17, 2018

Easy and effortless! I love that it sets all the ads for me, without me having to monitor or adjust or really do anything! So thankful for this app and the return on investment that I am seeing!

Elle Belle Boutique
United States
About 6 years using the app
April 30, 2018

easy to set-up and great customer service. highly recommended!

Fourcowfarmsg2
Australia
Almost 6 years using the app
August 9, 2019

This app has been phenomenal in growing our retargeting audience and sales. As a startup with a small team, this app is definitely easy to use, engaging and integrates well with our ESP! I highly recommend!

Archipelago
United States
Almost 6 years using the app