Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated ad creation and campaign management, which saves time and boosts growth. It's praised for its excellent customer support and strategic advice. Many report high returns on investment, with some noting up to 3500% returns. The app integrates well with others like FOMO and Journeys, and offers a high level of customization. It's easy to install and use, and has been reported to significantly increase sales and positively impact conversions, especially with abandoned cart emails.

Edited April 9, 2018

I recommend Shoelace to everyone! It's by far the best investment we make when it comes to customer acquisition on Facebook. It's almost too easy. Customer support is first rate, too. The team are super friendly and fast. Since we started with Shoelace, within the app we've spent $6738 on Facebook ads generating revenue of $98,749 - you work out the %. Nice. :) Owen

Peachymama
Australia
Over 5 years using the app
September 24, 2018

We use Shoelace for retargeting and our return on ad spend is always very high. I highly recommend this app - they are absolutely experts. Great customer service and account management as well. Very happy working with them!

Sash Bag
United States
About 5 years using the app
October 16, 2019

We have been using Shoelace for well over a year and could not be any happier. The re-targeting campaigns they setup and optimize and perfect and give us a good ROI.

We have seen it improve and add new features since we started using it as well, so we are confident that keep on improving their platform.

Cheers!

ella+mila
United States
About 5 years using the app
Edited August 22, 2019

They are amazing! They run the show for me! So glad I hopped on board with this team. They really hold me accountable, and try to understand my brand to market to my customers so I am getting the most amount of ROAS.

Blue Layne Boutique
United States
About 5 years using the app
January 24, 2019

Really good app but super good people working on it. 100% recommended. Fast answer and really solutions all the time, I really love it.

PARKWAY FASHION
United States
Almost 5 years using the app
September 21, 2018

Love this app! Allows me to automate Facebook retargeting - with no headaches. Great solution to this dilemma!

CR RanchWear
United States
Almost 5 years using the app
May 31, 2018

Love Shoelace. We've seen an increase on conversions, especially as a result of the abandoned cart emails. Great app to have with Shopify store

Fig Pillows
United States
Over 4 years using the app
Edited April 10, 2018

Retargeting on Autopilot by Shoelace has helped us grow sales in a really low cost, but super effective manner. We are typically seeing great return on investment and find their support services timely and helpful! If you have a Shopify store, this is a must have app.

Knifewear Inc
Canada
Over 4 years using the app
October 16, 2019

These guys are amazing - they answer any support issues very quickly and professionally and have been an important part of the success of our store - Cannot recommend highly enough!!

Jens Hansen
New Zealand
Over 4 years using the app
Edited May 17, 2018

Shoelace was an app that I decided to install just to check out, and has now become one of my preferred apps to have as a must on my store. The app has greatly benefited my business in terms of retargetting conversion ads, and has helped my business grow. The team is very professional and was always there to assist me and optimize my ads. My re-targeting ROI is at an all time high and I couldn't have done it without Shoelace. Thank you guys.

Organic Press Juices
United Arab Emirates
Over 4 years using the app