Reviews (407)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited March 10, 2023

Runs pretty much on autopilot and delivers strong results. When we had an issue with the ads not running, the Shoelace team quickly resolved the problem. Great app, and great support!

WildBounds
United Kingdom
Almost 6 years using the app
January 26, 2019

So far so good. Still early in evaluation period, but have seen a bump in orders. Responsiveness of the team is what sets them apart. Looking forward to see what our collaboration could bring to the business

De Wine Spot | Curated Whiskey, Small-Batch Wines and Sakes
United States
Almost 6 years using the app
June 14, 2018

Immediate results and super friendly customer service. 10/10!

Campbrandgoods
Canada
Over 5 years using the app
January 22, 2016

Very smart guys and very good customer service. One to watch in 2016!

Investin
United Kingdom
Over 5 years using the app
Edited April 9, 2018

I recommend Shoelace to everyone! It's by far the best investment we make when it comes to customer acquisition on Facebook. It's almost too easy. Customer support is first rate, too. The team are super friendly and fast. Since we started with Shoelace, within the app we've spent $6738 on Facebook ads generating revenue of $98,749 - you work out the %. Nice. :) Owen

Peachymama
Australia
Over 5 years using the app
Edited August 15, 2019

This app really makes it easy to nail retargeting. I still recommend having an account manager for prospecting, but their experts at retargeting and very helpful and easy to work with. They do most of the work and you can still customize everything to feel like it’s more on brand. Even Facebook will tell you how well the shoelace platform works! Our account manager Shane is helpful at explaining things and navigating us through the tricky world of remarketing.

Kyte BABY
United States
Over 5 years using the app
September 24, 2018

We use Shoelace for retargeting and our return on ad spend is always very high. I highly recommend this app - they are absolutely experts. Great customer service and account management as well. Very happy working with them!

Sash Bag
United States
About 5 years using the app
October 16, 2019

We have been using Shoelace for well over a year and could not be any happier. The re-targeting campaigns they setup and optimize and perfect and give us a good ROI.

We have seen it improve and add new features since we started using it as well, so we are confident that keep on improving their platform.

Cheers!

ella+mila
United States
About 5 years using the app
October 21, 2019

Recently signed up and so far so good. Super easy to use application for journey retargeting. And the support from the team is just stellar. Can't wait to see what else is yet to come

Sloth Outfitters
Canada
About 5 years using the app
Edited August 22, 2019

They are amazing! They run the show for me! So glad I hopped on board with this team. They really hold me accountable, and try to understand my brand to market to my customers so I am getting the most amount of ROAS.

Blue Layne Boutique
United States
About 5 years using the app