Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated ad creation and campaign management, which saves time and boosts growth. It's praised for its excellent customer support and strategic advice. Many report high returns on investment, with some noting up to 3500% returns. The app integrates well with others like FOMO and Journeys, and offers a high level of customization. It's easy to install and use, and has been reported to significantly increase sales and positively impact conversions, especially with abandoned cart emails.

August 9, 2018

Absolutely brilliant software. I recommend it to everyone trying to sell product online.

Sheptone
United States
Over 3 years using the app
July 21, 2017

It works! After installing Shoelace for over 2 months, I received $1800+ in sales with ad spend of $32 from this app alone. You need to give it time to work and email their team periodically to ask if they have feedback on improving your campaigns. If you’re able to drive the right initial traffic (who are FB users) to the right product, and have a website that’s already converting, Shoelace is a no-brainer and a very good investment for your business.

Some people say you could easily set this up yourself without using an app but I know it’ll take me ages and my time is better spent doing something else. This thing takes about 10 minutes to install and you’re good to go.

Also support is great and that’s another thing you’re paying for – guidance and advice from re-targeting experts. I also like that they're constantly thinking up new and interesting ideas like the FOMO integration and Journeys. This sets it apart from other similar services in my opinion. I would highly recommend it!

An Uplifted Day
Singapore
Over 3 years using the app
April 7, 2017

awesomely supportive help from the Shoelace team! Super :-)

Rusticagift
United States
Over 3 years using the app
May 22, 2018

My retargeting ads have been very successful. Shoelace is hands off that runs in the background. I also love that I can add Nudge campaigns to help promote sales. The team is helpful and polite. Highly recommend.

The Bali Market
United States
Over 3 years using the app
Edited October 3, 2017

Here’s what we have done in the past 7 days:
Amount spent on ads: $ 98.28
Last 7 Days ROI from your Shoelace campaigns: 11452 %

ROI since using Shoelace: 10012 %

Simply amazing and will continue to work with Shoelace on our retargeting.

Mightyjaxx
Singapore
Over 3 years using the app
May 15, 2018

This app is super easy to use (I know little about how to do FB marketing, but the app does all the work for you!), and when I have needed support, help is quick and easy. Recommend without a doubt! My best marketing investment by far!

Barn Chic Antiques
United States
Over 3 years using the app
May 22, 2018

We have been with them for a while now. Initially, there were some problems but the team worked hard to resolved the issues. The app has been doing well ever since and we are more than happy to recommend them to everyone else that needs this kind of service.

All Tire Supply Llc
United States
Over 3 years using the app
December 2, 2016

I can't recommend this app enough! In only a few short months, Retargeting on Autopilot by Shoelace has turned a little under $1000 in ads into over $19000 in profit!

Edge Mobility System
United States
Over 3 years using the app
May 7, 2020

I have been using Shoelace for just about a year now. I have had the same point of contact, Shane, since I signed up. Shane is very knowledgeable and makes all the of the statistics that he shares with me, easy to understand, and always has a plan or two for me to choose from for the upcoming month. I love that when I ask to test things or to take months off, he is excellent with it and open to my feedback. I don't have to think about advertising, because Shane is taking care of it for me. He sets up all of my Facebook and Instagram ads, and I have seen a considerable increase in new customers and revenue. I highly recommend using Shoelace if you are ready to grow your business!

Ellie and Mac
United States
About 3 years using the app
July 25, 2016

Highly recommended.
Great support!

Fabrik 7
Australia
About 3 years using the app