Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its effective autopilot capabilities that require minimal oversight while delivering strong retargeting results. They report a significant return on investment and increased sales, crediting the targeted ad campaigns. The customer support is highly praised for its responsiveness and helpfulness in resolving issues and optimizing campaigns. Merchants find the app easy to install and use, suitable for various business sizes, and value the innovative features like FOMO integration and Journeys. Regular updates and comprehensive account management, including detailed reports and strategic advice, are also noted as beneficial.
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they make you sign up and ask a lot of questions and in the end the only choice they give you is paying between 75 and 1500$. At least for me it was impossible to get a trial or a demo before choosing to pay. >Very poor customer experience. I am happy to pay for a great product that creates value but that is what you should show me first... Fortunately most competitors have a much better mindset...
Hi There 👋
Sorry to hear about your experience with us so far. Please note that our Automations ($79/mo) & Journey ($499/mo) plans both come with a 14-days free trial, allowing you to test Shoelace risk-free. We do ask for a credit card during sign up but you'll not be charged if you decide not to stay with Shoelace after the trial period. We'd be happy to show you a demo. Please email us at support@shoelace.com to put something on the calendar 😊 Talk soon.
$2,250 for an app that is broken out-of-the-box!?!? This is madness! https://share.cleanshot.com/GZHMxN7c
Hi Dan,
I hope you are doing well.
Shoelace is translating into a full-funnel marketing agency, so the automation plan is only available for Facebook retargeting.
For Google and other platforms, we offer high-tier managed services plans that include a designated Growth Partner who will craft a full-funnel ads strategy for the platform you choose (Facebook/Google/TikTok/Snapchat/Pinterest) based on your brand's data. Furthermore, you'll receive monthly reporting, optimizations, access to various reporting and measurement tools, a dedicated account manager, and industry experts to help build your brand and drive results for you. Our pricing for these services starts at $2250/month.
If you would like the opportunity to talk through your feedback or hear more about our managed services, someone from our team would be happy to speak with you. We hope you have a lovely day!
Cheers,
The Shoelace Team
Another App that claims to be from FREE but only once you sign up you find it isn't at all
Great app. Extremely easy to set up, and customer success team is extremely responsive even during BFCM and did something pretty quirky for us. Recommend.
Not got around to using it completely yet, but it looks simple enough
Great retargeting app - even better support IMO
Great app for marketing and bringing back website visitors! Definitely recommended