Reviews (407)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 26, 2021

Working with the shoelace team has been a 10/10 experience so far. I have been working with them for several months to retarget, grow our audience, + get more results from our ads. They are hands-on and open to implementing/ testing new ideas that are on-brand. Reports are thorough and easy to understand. Very satisfied with our results and the working relationship with my shoelace manager.

cedarandvine
Canada
Over 1 year using the app
May 22, 2017

So far, so great!
We've been using Shoelace for a little while and have recently been getting some great phone support from them - helping us to refine and optimise our thinking and plans.
It's easy, they team are happy to help, and it delivers!

Veloforte
United Kingdom
Over 1 year using the app
August 2, 2017

Automatic retargeting done for you ads, it's almost impossible not to make more money with this.

Sky Room Direct
United States
Over 1 year using the app
September 11, 2018

Shoelace is a must for businesses looking to break into social media advertising, but don't have the bandwidth for tackling tracking pixels, audiences, crunching ROI, etc. We've seen amazing growth in sales since we first started utilizing their services, and the customer support has really helped us keep track of how are spends are doing, and key us into opportunities to capitalize on new ads or ad journeys.

Thirty Seconds Out
United States
Over 1 year using the app
March 23, 2018

Shoelace does a good job with the customer journey, there is a lot of value in the journey as some would say. Fiona takes the time to go over the process in detail and is a pleasure working with.

Reshoevn8r 2
United States
Over 1 year using the app
Edited July 17, 2017

Tired of spending money on advertising and not making any sales? Shoelace will make you money GUARANTEE and it will be effortless. Even if you are good with Goggle Ad Words, and Facebook ads, this app will outperform you! It will be the best money you ever invested in ads.

Under 15 min setup and all the rest is automatic. The support is fantastic. You will get answer under 24h. I have already converted multiple friends who own stores on this app.

PS: this app works best if you already have traffic on your website. You cannot retarget if you got no one coming to your website.

Julbo
Canada
Over 1 year using the app
August 7, 2018

A fast, easy, and efficient way to get into retargeting with very little to no work on your end. I've received prompt support whenever I've asked for changes or help as well.

Lalabu
United States
Over 1 year using the app
December 3, 2019

We are using Shoelace for retargeting ads, and I have found the team there to be responsive and adept in creating ads that attract the right kind of attention. They have met or exceeded our ROAS goals, so we're pleased!

NameBrandWigs.com
United States
Over 1 year using the app
February 17, 2017

Amazing support and some awesome things coming in the pipeline :) Shoelace has made our store a lot of money! If you're not retargeting, you're throwing money away. WAY beyond worth the monthly fee. Go for it!

Popovleather
Canada
About 1 year using the app
May 17, 2018

this is a great app! We have loved the convenience and simplicity of it!

Mama Sew Happy
United States
About 1 year using the app