Overall rating
4.5
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.

February 12, 2019

Great app, and I love how it's a chatbot that alerts me when I need to know something about my customer. Love the notifications!

Exclusive Blanks N More
United States
3 months using the app
September 17, 2018

This App is fantastic! It reacts immediately when there is an abandoned checkout and then allows you to immediately take action to speak to the customer and either close the deal or find out the feedback on why they did not check out.

Canning Interiors
United Kingdom
3 months using the app
April 4, 2020

Great app to sell my art. When someone abandons their checkout I get notified through Facebook Messenger which is very convenient for me. I can also do email alerts. When I get the alerts I can contact my lost customer and have a discussion with them. It's also great to know when it happens, I like the alerts, even if I don't contact them, I like to know whats happening on my store.

anbarrezart
Canada
3 months using the app
April 18, 2017

I can't believe no one hasn't thought of this app before! This is like a live sales lead platform that hands off warm transfers as they come in, which is any salesmans dream. I can run my business and now finally have a "customer service call center" feel even though we are a newer business. GREAT WORK!

Savage Supplements Llc
United States
3 months using the app
March 6, 2018

It's really good app very helpful and makes things easy and fast response.....good job

Darmee
United States
3 months using the app
August 16, 2017

I love the app. I get a facebook message when there's an abandoned cart and then I call or email them back asap when they're still close to buying. It's free so it's a no brainer.

Zappy Wheel
United States
3 months using the app
July 15, 2019

One of the best App to follow up Abundant cart customers through 1 to 1 using Call, SMS, Email and WhatsApp. The app helped us recover 20% Abundant cart. Kudos to the developer. Looking for automated option in next update.

FunkyTradition
India
3 months using the app
August 19, 2017

Awesome app. www.allexpressnow.com

Multi Niche C
United States
3 months using the app
October 12, 2019

I love this app., thanks to the developers and thanks for making it free. Highly recommend. I'm happy to know that it is helping to recover carts.

Ann More Products
United States
3 months using the app
Edited September 26, 2018

Scout is very helpful and useful app, especially the core concept of the app which not only helps you recover carts but also lets you have one to one conversations with your customers.
One of the best customer service i ever recieved. Initially i had some issues so i got in touch with customer service who quickly resolved everything.
The app allows you to email, whatsapp, recover abandoned carts and a lot more. Looking forward to all their new upcoming features. Thanks Scout customer service team.

Wakey Dew
United Kingdom
3 months using the app