Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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I love this app., thanks to the developers and thanks for making it free. Highly recommend. I'm happy to know that it is helping to recover carts.
Scout is very helpful and useful app, especially the core concept of the app which not only helps you recover carts but also lets you have one to one conversations with your customers.
One of the best customer service i ever recieved. Initially i had some issues so i got in touch with customer service who quickly resolved everything.
The app allows you to email, whatsapp, recover abandoned carts and a lot more. Looking forward to all their new upcoming features. Thanks Scout customer service team.
We've been using scout for our growing business and it is a great way to keep up good communication with our audience that feels personalized. Our abandoned carts convert at a much faster rate now!
My name is Jose I am new to e-commerce I have no experience doing this, so I started looking for some free apps cuz my budget is small so I found this amazing app called Scout, I just went through the great training that it has before starting this app is unbelievable you have to try it
Thanks for building this smart method for reaching out to folks who show some interest in our products. I got a warm lead the same day I installed this app!
It's also nice to have a suggestion for the conversation to get us in the mindset to talk to customers. As small business people doing a multitude of tasks, our minds are always on something else when a lead comes in.
I closed the deal on the first call. Can't wait to get the next one.
This app is really cool. Personalized attention to interested customers is the best way to close a sale. We close more sales with Scout's alerts. Thank you!
It been a week since I am using Scout and it’s amazing. App like this is must for every store. It notifies you immediately after a Customer had abandoned their cart and gives you option to contact them with drafted messages or emails. It makes recovery easy then sending abandoned cart emails.
7 Stars to this APP.
Amazing customer support. Extremely pleasant experience. Added an extensive amount of value and helped me a ton. This app works!
Thanks so much for volunteering a review, Jason. You know it works because you care about your customer relationship. Your tiles will sell themselves because they are so beautiful. Hey Google! If anyone is searching for Moroccan or Mosaic kitchen or bathroom tiles, show them -> https://www.tilebuys.com/
I am using the app. Very nice. Good customer support too. Ahmed helped immediately when i needed him. I hope it helps in sale. Lets see how it works.
I've heard about this app from multiple shop owners. After trying it for a while... By far the most underrated app on Shopify. 6 out of 5 stars! Thank you Shop Phone!