Shop Phone Alerts & Auto Email

Get alerted on Abandoned Checkouts, LTV, Low Inventory & more

Free plan available

App highlights

  • Speed tested: no impact to your online store

Shop-Phone-abandoned-cart-alerts

Key values section

Important Shop Notifications

Get instant in-app push notifications about important customer actions. These alerts will help you recover and retain more sales.

WhatsApp Communication + more

Use WhatsApp, Email, Phone calls, Text/SMS or FaceTime to talk to the right customers at the right time, with pre-set templates. More sales!

Auto Thank You + Abandon Email

Save time by sending personalized plain text emails each morning to new customers and abandoned checkouts. Thank you emails create trust!

App details

Shop Phone Alerts & Auto Email

Shop Phone Alerts & Auto Email

Customer relationships are your competitive advantage

Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

As a small business owner, you have the ability to build authentic relationships. And let word-of-mouth be your true form of marketing.

Small businesses shouldn't over-automate

Automation is a great tool to help you do more in less time. But far too many times we see small businesses over-relying on automation when a 1 on 1 conversation would result in much much better results. Shop Phone has email automation but our core value is letting you know who and when you should not automate.

Just because your business is online doesn’t mean you can’t have 1 on 1 conversations

Your customer relationships live online, on WhatsApp, on the Phone and Text/SMS. With Shop Phone you can quickly answer questions, confirm product specifications, and help customers make the decision to buy through these communication channels.

If you sell custom, high-end, or specialty products like furniture, electronics, or motor equipment, your customers are used to seeing them in store. Before they buy they want to ask you detailed questions and make sure the specs are just right for their needs.

Recover abandons fast

Get an alert when a customer leaves without checking out so you can call to build your relationship and recover the sale

Know who to call first each day

See a prioritized list of promising leads and valuable customers. Like a virtual assistant, Shop Phone tells you who are your best customers you should call and thank or follow up with today

WhatsApp commerce

Turn each customer alert into a quick and relevant WhatsApp conversation through Shop Phone

Automated Thank You emails and Abandoned Checkout emails

Send automated plain text personalized looking emails each morning to new customers and abandoned checkout. This is also a Kit alternative feature.

iPhone and Android App

Get the Shop Phone mobile app on either iPhone or Android

Customizable Alerts:

  • Abandoned Checkout Alerts
  • Low Inventory Alerts
  • Lifetime Value Alerts
  • Repeat Order Alerts
  • Products and Tag Purchase Alerts
  • First-time Buyer Alert
  • Follow-up Alerts
  • *All alerts are customizable by price or quantity*

Ways to connect with your customers:

  1. WhatsApp
  2. Phone Call
  3. Text/SMS
  4. Facetime
  5. Email

Launch date

Integrates with

  • Slack
  • WhatsApp
  • Gorgias
  • iPhone
  • Android
  • Airtable
Shop Phone Alerts & Auto Email

Shop Phone Alerts & Auto Email

Customer relationships are your competitive advantage

Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

As a small business owner, you have the ability to build authentic relationships. And let word-of-mouth be your true form of marketing.

Small businesses shouldn't over-automate

Automation is a great tool to help you do more in less time. But far too many times we see small businesses over-relying on automation when a 1 on 1 conversation would result in much much better results. Shop Phone has email automation but our core value is letting you know who and when you should not automate.

Just because your business is online doesn’t mean you can’t have 1 on 1 conversations

Your customer relationships live online, on WhatsApp, on the Phone and Text/SMS. With Shop Phone you can quickly answer questions, confirm product specifications, and help customers make the decision to buy through these communication channels.

If you sell custom, high-end, or specialty products like furniture, electronics, or motor equipment, your customers are used to seeing them in store. Before they buy they want to ask you detailed questions and make sure the specs are just right for their needs.

Recover abandons fast

Get an alert when a customer leaves without checking out so you can call to build your relationship and recover the sale

Know who to call first each day

See a prioritized list of promising leads and valuable customers. Like a virtual assistant, Shop Phone tells you who are your best customers you should call and thank or follow up with today

WhatsApp commerce

Turn each customer alert into a quick and relevant WhatsApp conversation through Shop Phone

Automated Thank You emails and Abandoned Checkout emails

Send automated plain text personalized looking emails each morning to new customers and abandoned checkout. This is also a Kit alternative feature.

iPhone and Android App

Get the Shop Phone mobile app on either iPhone or Android

Customizable Alerts:

  • Abandoned Checkout Alerts
  • Low Inventory Alerts
  • Lifetime Value Alerts
  • Repeat Order Alerts
  • Products and Tag Purchase Alerts
  • First-time Buyer Alert
  • Follow-up Alerts
  • *All alerts are customizable by price or quantity*

Ways to connect with your customers:

  1. WhatsApp
  2. Phone Call
  3. Text/SMS
  4. Facetime
  5. Email

Launch date

Integrates with

  • Slack
  • WhatsApp
  • Gorgias
  • iPhone
  • Android
  • Airtable

Free

Free

  • Limit of 100 total Abandoned Checkout Alerts
  • Email Support
  • VIP & Repeat Customer Alerts
  • Follow up & New Customer Alerts

Basic Plan

$9/month

  • Free everything, plus
  • Live Checkout Creation Alerts
  • Auto Thank You & Abandon Checkout Emails
  • Unlimited Alerts
  • Unlimited Members

Pro Plan

$29/month

  • Everything in Basic, plus
  • Low Inventory Alert
  • Product Purchase Alerts
  • Tags Alerts
  • Phone support

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Electric Ride Co.

    Location United States
    Time spent using app 4 months

    This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

  • Unicus Joyas

    Location Chile
    Time spent using app About 2 years

    One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

  • herbaitaliaonline.it

    Location Italy
    Time spent using app About 1 month

    App eccezionale che ogni marketer dovrebbe avere. Assistenza veloce e molto support. Sono entusiasta e ora proverò anche le altre APP che hanno sviluppato

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