Scout CRM (Shop Phone)
- Pricing
-
Free plan available
- Rating
- 4.6 (187)
- Developer
- HMS Commerce
Featured images gallery
Your store's automated personal assistant with actionable alerts.
Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
Languages
English
Works with
- Slack
- Gorgias
- iPhone
- Android
- Airtable
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free
Free
- Limit of 100 total Abandoned Checkout Alerts
- Email Support
- VIP & Repeat Customer Alerts
- Follow up & New Customer Alerts
Basic Plan
$9 / month
- Free everything, plus
- Live Checkout Creation Alerts
- Auto Thank You & Abandon Checkout Emails
- Unlimited Alerts
- Unlimited Members
Pro Plan
$29 / month
- Everything in Basic, plus
- Low Inventory Alert
- Product Purchase Alerts
- Tags Alerts
- Phone support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.
This App has saved MANY sales for my business! I HIGHLY recommend using this app, it is truly a game changer! The staff at Scout are also very personal and will help you with anything!
I have been using Scout as my primary abandon cart recovery tool for quite some time, it is very helpful because Scout will assist you at the right time to reach customers in proper way and make them complete the purchase!
Fantastic app! Also, an innovative way to convert those abandoned cart customers in this modern day. Customer service is King!
Support
App support provided by HMS Commerce.
Resources
Developer
Launched
February 15, 2017
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