Shop Phone Alerts & Auto Email

Shop Phone Alerts & Auto Email

Free plan available
Rating (4.8)
Reviews
Developer

About this app

Launched

February 15, 2017

Languages

English

Works with

Slack, WhatsApp, Gorgias, iPhone, Android, Airtable

Your store's automated personal assistant with actionable alerts.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.

Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets. more
  • Alerts you who you should call when you need to call them
  • Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
  • Abandoned Checkout & Thank You Emails automation

Pricing

Free

Free

  • Limit of 100 total Abandoned Checkout Alerts
  • Email Support
  • VIP & Repeat Customer Alerts
  • Follow up & New Customer Alerts

Basic Plan

$9/month

  • Free everything, plus
  • Live Checkout Creation Alerts
  • Auto Thank You & Abandon Checkout Emails
  • Unlimited Alerts
  • Unlimited Members

Pro Plan

$29/month

  • Everything in Basic, plus
  • Low Inventory Alert
  • Product Purchase Alerts
  • Tags Alerts
  • Phone support

Free

Free

  • Limit of 100 total Abandoned Checkout Alerts
  • Email Support
  • VIP & Repeat Customer Alerts
  • Follow up & New Customer Alerts

Basic Plan

$9/month

  • Free everything, plus
  • Live Checkout Creation Alerts
  • Auto Thank You & Abandon Checkout Emails
  • Unlimited Alerts
  • Unlimited Members

Pro Plan

$29/month

  • Everything in Basic, plus
  • Low Inventory Alert
  • Product Purchase Alerts
  • Tags Alerts
  • Phone support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

183 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time alerts on abandoned checkouts, aiding in the recovery of lost sales. Its ability to send personalized messages via Facebook Messenger and email is particularly praised. Merchants commend the customer service for its insightful assistance and appreciate the 'customer support' feel it brings to small businesses. Despite occasional notification delays, the app is recognized for boosting sales and enhancing customer experience.

December 19, 2022

I was very happy with the app until 2 weeks ago when the mobile stopped working :( Can someone reach out to me to help me out with that ?

La Bimax Box
France
5 months using the app
July 6, 2022

This is a fantastic app! I use it mainly for alerts for abandoned checkouts as Shopify does not offer this feature. My store sells high value items and with the alert from this app I am able to call my customers shortly after they have abandoned a checkout which greatly improves conversions. The customer service is incredible! Ahmad even offered a free marketing consultation for my website and provided a lot of great insight.

Electric Ride Co.
United States
4 months using the app
October 17, 2021

One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.

Unicus Joyas
Chile
About 2 years using the app

About this app

Launched

February 15, 2017

Languages

English

Works with

Slack, WhatsApp, Gorgias, iPhone, Android, Airtable

Built by HMS Commerce

About HMS Commerce

4.9 average rating

6 years building apps for the Shopify App Store

Support

Send a message

(833)-600-0071

a@hmscommerce.com

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