Shopify Email

Shopify Email

Free to install. Additional charges may apply.
Rating (3.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 14, 2020

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Flow

Connect with customers and build lasting relationships with email built for commerce, by Shopify.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business. more
  • Send branded emails to segments of customers directly from Shopify.
  • Use email templates for products, sales, restock, holidays, events, and more.
  • Personalize your subject line, preview, and body text with customers' names.
  • Encourage customers to buy products directly from your emails.
  • Track results like click-through rates, products added to cart, and purchases.

Email marketing features

  • Campaign types: Abandoned cart, Browse abandonment, Cart emails, Checkout emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Newsletters, Promotions, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, Automations, Custom code, Editor tool, Email domains, Import and export, Insights and tips, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Triggers and rules

Pricing

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

1,088 reviews

Overall rating
3.9
Counts per rating level
  • 62% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 22, 2024

To Shopify management,

Please fire the product team whoever developed this ridiculous app. It is completely useless and they're wasting the development resources. The email could only be sent to email subscriber, even for the abandon checkout, abandon cart & abandon product browse. Really? have you guys ever done a simple analysis to find out the percentage of people who ever abandon cart or checkout would subscribe to the email list? No mention a pivotal part of email marketing is to recall & win back churn customers.

INSPECIAL HOME
Hong Kong SAR
Over 1 year using the app
Shopify replied January 23, 2024

Thank you for taking the time and writing this review. We’re sorry you ran into issues using Shopify Email as part of Marketing Automations and completely understand that this experience would be frustrating. We can confirm that for legal and privacy reasons you can only email customers who opt in to receiving emails from your business when you're using Shopify Email for Marketing. The only exclusion to this is the Abandoned Checkout workflow. This can be set up to send to 'All Customers' by editing the email marketing step within the automation. Once you click 'Edit email,' you will be able to edit theTo: line to All customers. - Clare, Shopify Email

December 2, 2023

I like that it's free. When you are running a company all it does is cost you money so to save in some areas is great. It works great but it's not seamless. We can only send out about 900 emails at a time. For some reason we get a glitch every time if we try to send to all 4,000 subscribers. The emails could be fancier too. They are pretty boring but it still works fine.

Gentle Moose
Canada
About 1 year using the app
December 4, 2023

This is a great free app. Very basic but it works. The only reason why I gave 4 stars is because I would like a function where I can resend an email to customers who has not opened the previous email.

Cannasutra
South Africa
6 months using the app
November 20, 2023

Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!

GARÇON
Canada
Over 3 years using the app
November 24, 2023

After previously using Mail Chimp and Sequno I decided to switch as the integrated platform seemed easier to use. After a few months I realised that none of my scheduled emails were being sent on time (affecting my ROI).

I eventually reached out to Shopify customer support as I was being charged p/email and they weren't being delivered and the advisor said:

"I understand that technically we are creating apps that might help merchants on paying app charges but we understand that the apps or alternative options we offer is not the best option compared to third party apps that focuses on the service they are offer. We offer cheaper prices to lessen the cost."

So if you are focused on saving money, this app may be a good option. If you want a service that is reflective of the cost or need emails to be delivered at specific times - go elsewhere!

Slay My Print
United Kingdom
About 1 year using the app
Shopify replied November 27, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

About this app

Launched

April 14, 2020

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

Shopify Flow

Built by Shopify

About Shopify

4.0 average rating

15 years building apps for the Shopify App Store

151 O’Connor St, Ottawa, ON, ON, CA