Shopify Messaging

We made the decision to drop another mailer service to save money. The renewal was going to be $3,300 for the year and the size of our mailing list and level of use. We only send 4-6 emails a month and decided even though our first experience was not stellar when it first rolled out, that maybe it had improved. We are thrilled with the ease of use, response and cost even more! All the links and pictures are here, no need to retrieve them and all our information from each email is easy to find and see the direct results. We are very pleased to say the least!

Very basic app. Can only design the marketing messages from availble pre set template which are basic and looks outdated. Cannot even use own code and make it more appealing or interesting

I have only used it for email marketing and I really like the tool. My only complaint is that you can't choose multiple segments when sending an email campaign. So if you want to send an email to more than one segment, you have to duplicate the email and send individually for each segment. Hoping this gets fixed soon! Otherwise, highly recommend.

It's actually a great little email creator - however, it would be good to be able to choose multiple segments to BOTH send to - and exclude. This simple detail is making it really just a one way "send to all" creative email.

Good app for basic email campaigns but customer segmentation needs work. We tried to create a country specific segment and noticed that the list contained many other countries and in some cases, customers whose names contained the same two letters as a country code. Main issue seems to be the rule used to create a segmented list uses the word CONTAIN rather than IS. Spent 2 hours trying to use the AI helper and another 30 minutes on with Shopify rep trying to find a work around, but no luck. Rep said he would pass on the concern of using 'contain' rather than 'is' when creating specific customer segments, to the development team. We will have to wait and see if this improves.

Easy to use! Images show up clearly. We are still growing our email list so really appreciate the free messages at this point. The editing and sending test function is clear - I have not sent anything out by accident yet! lol. Final result always looks great.

SERIØST DET ER IRRITERENDE!!!!!

Jeg har oprettet 2 kampagner, som skal udsendes senere.. Alt er fint, og det er KUN på produkter som jeg har uendeligt på lager af.... Alligevel bliver mine kampagner igen og igen deaktiveret og omdannet til kladder fordi et produkt ikke længere er tilgængelig - PRODUKTERNE BLIVER ALDRIG UDSOLGT!!!!

Quite good. Basic but works and very cost effective for simple campaigns. however there are some glaring omissions - like not being able to see you mailing list growth over time.

Overall pretty easy to use! I struggled a bit since you can't change the size of images easily. But the scheduling and set up is really similar to the online store templates so that made it a bit easier to figure out.

Really good on the email side. We send ~40k+ emails with ~40% open rates. We'd love to see better editing tools and more modern templates (Canva integration?!). Otherwise pretty great app. Five(ish) out of five stars.

Except, we discovered that SMS isn't viable for any of our product or event marketing.

Not because of the content (we advertise cheese tastings in-store, for instance). It's because our name includes one of their prohibited terms. That's ridiculous for this era of content moderation tools..

For instance, our name is Wine Dispensary and because our name contains the word wine and the word dispensary, we cannot send ANY marketing content via SMS.