Shopify Messaging

Shopify Messaging

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.7 (4,154)
Developer
Shopify

Reach more customers and drive sales through email, SMS, and WhatsApp marketing channels.

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs.

Create customized email, SMS, and WhatsApp campaigns all in one place. Use Sidekick to personalize emails to match your brand, or choose from ready-made email, SMS, and WhatsApp templates. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track all within Shopify, with flexible pricing that scales with your business needs. more
  • Send emails, SMS, and WhatsApp campaigns to customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create branded emails faster by describing changes for Sidekick to make.
  • Automate your email and SMS marketing to reach customers at the right time.
  • Track results like click-through rates, conversion rates, and more.
Popular with stores like yours
Based in United States

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

  • Shopify Flow
  • Shopify Admin
  • Shopify Forms

Pricing

Choose the plan that best fits your business.

Free

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

Reviews (4,154)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 9, 2026

The app is easy to use, but the emails look terrible in the Yahoo Mail mobile app. On Gmail and Yahoo desktop everything displays correctly, but on Yahoo mobile the entire email is scaled down, the text becomes extremely small and the images appear disproportionately large. There is also no option in the editor to manually resize an image, so I can’t properly fix the issue myself. This is a serious problem because I can’t send professional-looking campaigns to all my customers. Please improve the mobile responsiveness and add proper image resizing controls.

A N A M E
Romania
12 months using the app
August 3, 2026

The email compilation was as simple to navigate as the website builder. I was a bit frustrated I could not input my own email address in the To field. Overall, I think Shopify is an amazing platform with endless potential for entrepreneurs with a tenacity and avidity for growth.

I used this app to apprise my subscribers of a recent event. Really, I can't say enough about Shopify and the facility of use, the reporting, tools, and entire package of accoutrements for running a modern business.

RAMMO VERIFIED LLC
United States
3 months using the app
July 31, 2026

Assuming you’re a little bit creative I find this marketing to greatI adapt the templates to suit our store and style. I find this easy to use. I’m not a designer and I’m sure I’ve developed skills to try and Hook in customers but it’s still an easy tool to keep our VIP mailing list happy. I really think Shopify should step up though and produce some more professional looking templates that suit current market conditions. However as long as you’re happy to add your own images and brand they can be adapted but it’s a shame with all the tools they have that these are so amateurish.

Bliss Gifts
United Kingdom
Over 6 years using the app

Support

App support provided by Shopify.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 14, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • View products

    Products, collections

  • View orders

    All order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics, reports

  • View Online Store

    Online Store pages, checking for web cookies and conversion tracking pixels, theme

  • Edit Shopify admin

    Email sender configuration, files, legal policies, Shopify Home

  • View other services

    Apps

  • Edit other data

    Brand settings, checkout settings, locales, price rules, billing

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