Shopify Messaging

Shopify Messaging

Pricing
Free to install. Additional charges may apply.
Popular with stores like yours
Based in United States
Rating
4.7 (3,033)
Developer
Shopify

Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs.

Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more
  • Send personalized emails and SMS to segments of customers directly from Shopify.
  • Use templates for timely updates, exclusive offers, product tips, and more.
  • Create on-brand emails faster by describing changes for Sidekick to make.
  • Encourage customers to buy products directly from your emails and SMS.
  • Track results like click-through rates, conversion rates, and more.
Popular with stores like yours
Based in United States

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Works with

  • Shopify Flow
  • Shopify Admin
  • Shopify Forms

Pricing

Free

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

Reviews (3,033)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for enhancing traffic and customer engagement through cost-effective email marketing. They value its customizable templates, segmentation, automation, and direct product integration for targeted campaigns. The user-friendly interface and real-time editing capabilities, along with reliable email deliverability and easy tracking of campaign performance, are also highlighted. Support is noted as efficient and effective when needed.

January 7, 2026

the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve.

eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed.

Support was of no use!!

Lasting Impressions Gifts (LIG)
Canada
Over 5 years using the app
December 27, 2025

So far, so good. No problems at all. I don't even use another email platform for my customers. This allows us to stay in communication. It allows us to segment. It allows us to text Message as well. It's the perfect communication tools to stay in touch. Sent out quick messages and promote products. That's exactly what we need. Thank you, Shopify!

Supa Mega Foods
United States
Almost 5 years using the app
December 9, 2025

The tools are easy to use, and if I'm confused that amazing AI helper works wonders, from creating banners, working with seo and suggesting catchy titles. Really upgrading my communications.

GemstoneAlchemy
United States
Almost 5 years using the app

Support

App support provided by Shopify.

Get support

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 14, 2020

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin, other services

  • Edit customers

    Customer data

  • View products

    Products or collections

  • View orders

    All order details for the last 60 days

  • View and Sync Discounts

    Discount codes and promotions

  • Edit marketing

    Marketing events

  • View store analytics

    Analytics

  • View your Online Store

    Pages on your Online Store, checking for web cookies and conversion tracking pixels, Online Store pages, or theme

  • Edit Shopify admin

    Email sender configuration, files, legal policies, or Shopify Home

  • View other services

    Apps

  • Edit other data

    Brand settings, checkout settings, locales, price rules, or billing

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