Reviews (266)

Overall rating
2.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 61% of ratings are 1 stars
October 7, 2024

Please fix this issue as soon as possible
When i go to second page ,first page orders get deselected

Express Changos
India
24 days using the app
August 7, 2024

This app is OK. What needs to be done is to add a column with the final price. For example, for a quantity of 2 at a price of $20 the righthand column should say $40, not $20. The former app did this and it was clear how the final total was calculated.

ESL Supplies
United States
2 months using the app
Shopify replied August 14, 2024

Thank you for taking the time and sharing this feedback. You can customize the Order Printer templates (https://shopify.link/p131) to display a final total. However, if you're not comfortable working with coding languages, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and log into your account to create a support request. Cheers. -Elias, Shopify Support

July 19, 2024

This app is just ok. If you don't understand HTML which I have limited knowledge on, its going to be hard to edit the format of the invoice/packing slip. I do like how we can edit this with a lot of variables because our invoice requires more things than just a standard invoice but it takes some time to understand how each variable is supposed to be formatted in HTML.

My one feature suggestion is to be able to email a PDF version of the invoice to customers more easily than just saving it as a PDF each time and emailing it manually. This would save us so much time.

First Source Wireless
United States
About 20 hours using the app
Shopify replied July 23, 2024

Hi First Source Wireless, thank you so much for your review and feedback of the Order Printer app. We really appreciate you taking the time to share your suggestions for the app! For assistance in HTML formatting, which can definitely be difficult if you aren't experienced in it, we can recommend using an AI helper to assist. I'll be sure to pass your feedback to our developers for further consideration. - Shay, Shopify Support

June 18, 2024

Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.

Anne Londez
Switzerland
18 days using the app
Shopify replied June 20, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

Edited May 29, 2024

Ok but not as good as old app. How can we modify templates? The writing is too small and much less easy to read.

To makle order number bigger (essential) add this line of code to replace line 6 - if too large change x-large to large

Order {{ order.order_name }}

Lamazi Fabrics
United Kingdom
13 days using the app
Shopify replied May 28, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. Modifying templates can be completed from within the app directly. There should be a 'Manage Templates' option that you can select to make any necessary adjustments. To learn more about this, you can check out our Editing Templates Guide: https://shopify.link/KBgW. If however. you're having some troubles with this, please feel free to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

May 31, 2024

After update the new version, my template could not be shown all details.

Charlotte Ng Studio
Hong Kong SAR
17 days using the app
Shopify replied June 3, 2024

Hello there. We appreciate you for sharing your concern. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

May 22, 2024

No doubt it does something other than waste my time recreating templates that fit our workflows (which is possible, but tiresome). I've knocked off another star for it no longer putting an order number in PDF filenames.

ERS Bookshop
United Kingdom
6 days using the app
May 20, 2024

Is there a plan to return the shipping label, please? It should be simple, please do, it was what I used the app for.

Aroma Drop
Mauritius
3 days using the app
Shopify replied May 31, 2024

Hi, Mauritius. I do apologize but I'm not sure what feature you're referring to. If you can reach out to us via Social Media with more information we can provide better assistance. - Skye, Shopify Support

May 27, 2024

Install and use is easy. What i am missing is the integration with adapt. No localisation and it does not use the store language.
For who is not able to code just do like i did. Create a page in your shop, change to the html view, paste the code of your slip, invoice whatever you want to modify and change to edit view.

Make you changes avoiding to cancel any field, change to the html view copy your code and paste it in your printer template. DONE

Il mondo di Wit
Italy
About 1 hour using the app
Shopify replied June 2, 2024

Thank you for sharing your experience and suggestions for other stores using the app! I am happy to share your feedback with our developers regarding integrating with Shopify Translate & Adapt. -Sophia, Shopify Support

May 15, 2024

Moving the logo over can be hard to figure out but follow the documentation. I ended up dropping the image code for my logo on line 4 (vs #7 as per the example) to get my logo centered at the top of the page.
Regarding printing: You'll find both the radio buttons for "Invoice" and "Packing Slip" are checked by default. To default to only one, look at the top of the "Template" page for both pages and uncheck the one you don't want to have auto-populate.

Slinger Straps
United States
About 2 hours using the app