Reviews (197)

Overall rating
1.9
Counts per rating level
  • 14% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 71% of ratings are 1 stars
Edited May 29, 2024

Ok but not as good as old app. How can we modify templates? The writing is too small and much less easy to read.

To makle order number bigger (essential) add this line of code to replace line 6 - if too large change x-large to large

Order {{ order.order_name }}

Lamazi Fabrics
United Kingdom
13 days using the app
Shopify replied May 28, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. Modifying templates can be completed from within the app directly. There should be a 'Manage Templates' option that you can select to make any necessary adjustments. To learn more about this, you can check out our Editing Templates Guide: https://shopify.link/KBgW. If however. you're having some troubles with this, please feel free to connect with our Live Support so we can take a closer look: https://bit.ly/2AWw5VA. - Blair, Shopify Support

May 22, 2024

No doubt it does something other than waste my time recreating templates that fit our workflows (which is possible, but tiresome). I've knocked off another star for it no longer putting an order number in PDF filenames.

ERS Bookshop
United Kingdom
6 days using the app
June 18, 2024

Much better than the previous app, formatting for printing actually works. I regret that logo and product pics aren't on the invoices by default though.

Anne Londez
Switzerland
18 days using the app
Shopify replied June 20, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

May 31, 2024

After update the new version, my template could not be shown all details.

Charlotte Ng Studio
Hong Kong SAR
17 days using the app
Shopify replied June 3, 2024

Hello there. We appreciate you for sharing your concern. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

May 20, 2024

Is there a plan to return the shipping label, please? It should be simple, please do, it was what I used the app for.

Aroma Drop
Mauritius
3 days using the app
Shopify replied May 31, 2024

Hi, Mauritius. I do apologize but I'm not sure what feature you're referring to. If you can reach out to us via Social Media with more information we can provide better assistance. - Skye, Shopify Support

May 27, 2024

Install and use is easy. What i am missing is the integration with adapt. No localisation and it does not use the store language.
For who is not able to code just do like i did. Create a page in your shop, change to the html view, paste the code of your slip, invoice whatever you want to modify and change to edit view.

Make you changes avoiding to cancel any field, change to the html view copy your code and paste it in your printer template. DONE

Il mondo di Wit
Italy
About 1 hour using the app
Shopify replied June 2, 2024

Thank you for sharing your experience and suggestions for other stores using the app! I am happy to share your feedback with our developers regarding integrating with Shopify Translate & Adapt. -Sophia, Shopify Support

May 15, 2024

Moving the logo over can be hard to figure out but follow the documentation. I ended up dropping the image code for my logo on line 4 (vs #7 as per the example) to get my logo centered at the top of the page.
Regarding printing: You'll find both the radio buttons for "Invoice" and "Packing Slip" are checked by default. To default to only one, look at the top of the "Template" page for both pages and uncheck the one you don't want to have auto-populate.

Slinger Straps
United States
About 2 hours using the app
June 9, 2024

Hello, how to avoid rounded numbers please ?

PERS
France
6 days using the app
Shopify replied June 11, 2024

Hi, there! Thanks for taking the time to leave us a review for the Shopify Order Printer app! We reached out to the developers regarding your feedback, and they've let us know that this issue should not be resolved for you! Please let us know if you continue to have issues with rounded numbers by reaching out to our Support Team via our Help Center: https://shopify.link/vRnL. -Imogen, Shopify Support

May 16, 2024

Need french titles please.

Aux 3 Boutons
Canada
5 days using the app
Shopify replied May 27, 2024

Hi there, Aux 3 Boutons.

Thank you for reaching out and sharing your feedback with us. I can definitely understand the importance of this feature request. I'll be sure to share this with our Product Development team for review. You can keep our Shopify Changelog (https://shopify.link/N5vR) on hand to stay up to date when new features roll out to the platform. -Victoria, Shopify Support.

May 16, 2024

I installed this because it said Order Printer would no longer be available and that this app would be better.

The order date it prints is not the date of the order, but rather the date the order was printed. This is quite irritating. Also, the default template prints very small, so is significantly harder to read than the old Order Printer.

Amie Pads
Canada
9 minutes using the app
Shopify replied May 28, 2024

Thank you for your feedback! I appreciate the desire to print the order date rather than the date the order was printed. I'll share that suggestion with our developers for consideration in future updates. Regarding the print size, I recommend checking your device's print dialog settings to see if adjustments can be made there before printing. -Sophia, Shopify Support