Reviews (282)

Overall rating
2.4
Counts per rating level
  • 22% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 60% of ratings are 1 stars
January 22, 2025

APP SUCKS! Legacy app actually worked.

Paul's Bakery
United States
8 months using the app
November 12, 2024

Cant use customer notes in new shopify order printer. Please allow this variable.

Central Coast Coffee
Australia
4 months using the app
October 14, 2024

Just an echo of what others have said; this app was fantastic when it was privately owned and developed. Since Shopify has taken it over, I've had nothing but issues. One day, without making any changes, my templates refused to print properly - thankfully a Shopify developer popped in and was able to fix whatever they had mangled. Last week, again out of nowhere, none of my product photos are ...

Wicked Bride
United States
5 months using the app
November 25, 2024

Very limited, cannot even changed the date translation wich is very basic. A lot of back and forth communication for nothing at all. Don't waste your time.

École des dirigeant(e)s HEC Montréal
Canada
10 days using the app
October 11, 2024

It just stops working after months of no issues. We can no longer scan orders, we have to manually enter order numbers because it just stopped pulling order number barcodes overnight. I've tried everything to fix it, and it just stopped working.

Vape360
Canada
5 months using the app
February 5, 2025

It's crazy that a popular and premium priced system like Shopify don't have a built in function for sending invoices so you have to install an app!

And there is no way to gather VAT-numbers natively in checkout but VAT on the invoice is a legal requirement in EU countries! This can't even be achieved with an App because you are not allowed to add fields in the checkout if you are not on a PLUS ...

UNFADE
Denmark
13 minutes using the app
October 17, 2024

Suddently cant not be used, and our templete just gone

New York Tong Ren Tang 纽约同仁堂
United States
5 months using the app
September 13, 2024

It's bad. Nothing to add every other review pointed it out too.

The fact that the print date is the invoice date by default speaks volumes towards the effort the programmers made creating this mess....

NINE ELEVEN Outlaw Parts
Austria
4 months using the app
October 17, 2024

Dejó de funcionar la app, que paso? Funcionaba perfecto

Bolsa Artesanal Mx
Mexico
24 days using the app
July 30, 2024

I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest ...

YourBagTag
United States
3 months using the app
Shopify replied August 1, 2024

Hi there, thank you for your review. I am sorry to hear that changes to the app have negatively impacted your workflow and I'll be sure to pass your comments onto our app ...