Reviews (286)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
May 23, 2024

Bad move. Needs lots of time to set new tamplate, specially if you don't have skills to do it. If somebody is happy with new order printer app - just support two apps. I don't like at all the new invoice look.

Alternative Shop Online
United States
2 days using the app
Shopify replied June 1, 2024

Hi, there!

Thank you for taking the time to share your valuable feedback.

Your input is essential in helping us improve our products and services. Rest assured, that we will ...

May 24, 2024

Not working at all with custom templates... The previous app was working perfectly. Why, Shopify?

Rosie Papeterie
Canada
2 days using the app
Shopify replied June 1, 2024

Hi, there!

We appreciate you sharing your review.

In order to make your templates work in the new app, you need to replace the legacy variables with the new variables. You ...

June 9, 2024

Installed and un-installed the next day.
What is the point of this new app?

1866nippers
United States
1 day using the app
Shopify replied June 17, 2024

Thank you for taking the time and sharing this feedback. You can create new Order Printer templates (https://shopify.link/yeAa) for your invoices and packing slips, or you ...

May 17, 2024

Absolutely awful I need a magnifying glass to read the so called new improved Order Printer. To be honest one star is generous it should be zero.
Not sure what has improved as I haven't found one yet! Will continue using Legacy until August and hope common sense prevails but not holding my breath!
I don't understand code so have no idea how to alter anything so lets look for a new app!

Tactile Craft Supplies
United Kingdom
1 day using the app
Shopify replied May 30, 2024

Hey, there! Thanks for your review. We'd love to hear more about your feedback to consider it for future app updates. If you're open to it, please feel free to elaborate and ...

May 24, 2024

Missing: order. shipping name, tax percentage, shipping method.
Nog showing: paid by (outside the table), ebay tax.
Still no footer, which is quite normal on invoices.

Tropical Centre
Netherlands
1 day using the app
Shopify replied June 1, 2024

Hi, there! Thanks for taking the time to leave us a review for the new Shopify Order Printer app. If you're attempting to migrating your template to the new app, and data is ...

May 17, 2024

New order print is horrible. There are no sku's on the invoices and it is including my corporate information and DBA on the invoice. Totally NOT wanted. Can't figure out how to fix it

Violet Skye Boutique
United States
1 day using the app
Shopify replied May 29, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Shopify Order Printer app. If you haven't ...

May 24, 2024

OMG! Who on earth thought this app was an improvement! The old one worked, why change it? I've cut and pasted the text from the old template but it's not even close when viewed on the new order printer. The fonts are lost, totals and discounts are missing, ship to address is gone. We're not doing anything complex here, just wanting it to list the customers order, their address and what they paid ...

Inner Light Holistic
United Kingdom
About 23 hours using the app
Shopify replied June 2, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared ...

May 17, 2024

Changed my entire template, If you are developing a new app at least make your template attractive. Shopify can't invest that much for their users ? to atleast provide professionals invoices for their clients.

Beadsforyourjewelry
India
1 day using the app
Shopify replied May 29, 2024

Thanks for your feedback on the template design! We would love to hear more about what you want the template to look like so we can share the feedback with our developers. If ...

May 21, 2024

I have 6-7 different templates from multiple stores.. some of which were heavily modified for better functionality, and now nothing works properly. It will take dozens of hours to rewrite new / fix existing code. Shopify employees in charge of app and admin console changes should have hands-on experience of using them on a day-to-day basis, so they can see how it affects people running their ...

KLIMAKA STUDIOS
United States
About 23 hours using the app
Shopify replied May 30, 2024

Hello, thanks for your feedback. I understand that transitioning to the new app will require some time. The goal of the new version is to provide an enhanced interface and ...

May 17, 2024

This is not a good move by Shopify. As others have mentioned, this app is not as good as the legacy version. We could have multiple templates for B2B, B2C, gifts, drop shipments, etc. Now we get two, and the packing slip has prices by default, which is a HUGE no-no. Can be removed, but you have to edit the liquid code directly, which is not an option for a lot of customers. And, as others have ...

Belle Étoile Jewelry
United States
About 23 hours using the app
Shopify replied May 29, 2024

Thank you so much for your detailed feedback. I'm happy to share your feature requests with our developers for consideration in future updates. -Sophia, Shopify Support