Reviews (284)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
May 23, 2024

This app is terrible! Not only can I not customize the template, it prints blank pages. lol Please come up with something better for those of us who don't know code.

Montessori Print Shop
Canada
18 minutes using the app
Shopify replied June 1, 2024

Hi, there!

Thank you for reaching out.

In order to make your templates work in the new app, you'll need to replace the legacy variables with the new variables. You can ...

May 16, 2024

Packing list should not have price information on it.
Copy and past old templates does not carry everything over.

Frick Winery
United States
About 1 hour using the app
Shopify replied May 29, 2024

Hey there! Thanks for your review. I'm pleased to let you know we've removed the prices from the packing slip. If you still see them on your end, I suggest creating a support ...

May 17, 2024

This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.

PyroBuild.com
United States
21 minutes using the app
Shopify replied May 30, 2024

Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific ...

June 3, 2024

I just installed the new App, and I have to say everything about it is extremely craptacular. Halfbaked isn't even a remarkedly close comparison. Raw and still mostly frozen is a better description. I can't believe anyone would consider this App ready for deployment. The type is microscopic. I can code but finding where to try and make changes is anything but obvious. Changes like this make me ...

coloradopen
United States
10 minutes using the app
Shopify replied June 10, 2024

Hello! Thank you for taking the time to leave us a review for the Shopify Order Printer app. We appreciate the feedback you've provided us here regarding the launch of this ...

May 18, 2024

Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page.

We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.

Cosplay Supplies Inc
Canada
26 minutes using the app
Shopify replied May 30, 2024

Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out ...

May 20, 2024

Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!

Digi3Dworks
United States
About 1 hour using the app
Shopify replied May 30, 2024

Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, ...

May 17, 2024

Shopify....Whats the deal here! Usually you make things easier and more user friendly. What you did was take an effective and streamline order printer and complicated it. This is difficult to navigate and set up. As business owners we do not need you making things harder for us!

InkTrendz.com
United States
7 minutes using the app
Shopify replied May 30, 2024

Hey there! Thanks for your review. I understand that navigating the new Order Printer app might be challenging at first, but I'm confident it'll become easier as you use it ...

May 22, 2024

Don't fix what isn't broken. The older Order Printer app works so much better. I don't want this new app, and none of the other Shopify users I know do either. Don't take away the legacy one in August. If you do, we'll just switch to another third-party app that actually works.

Alpinecho
United States
6 minutes using the app
Shopify replied May 31, 2024

We appreciate your feedback regarding the new Order Printer app. We understand your concerns about the changes and the preference for the older version. Your feedback is ...

May 25, 2024

The app says it is customizable, but it is not. you can not add logos, remove pricing, add instructions for use or anything. The legacy app was WAY better than this! DO NOT INSTALL.

MICHE
United States
32 minutes using the app
Shopify replied June 2, 2024

Hi, there. Thanks for your review of the new Shopify Order Printer app. You are still able to add logos to your templates, but now you need to edit the HTML for your ...

May 23, 2024

Our template does not work in the new version of order printer.
Banner says to reach out if there are any issues with custom tempaltes but there is no way to actually reach out that we can find.

Animal Kingdoms Toy Store
New Zealand
7 minutes using the app
Shopify replied June 1, 2024

Hello! It sounds like your template from the legacy app might include variables that need to be updated: https://shopify.link/18NL. For further support, our team is available ...