Reviews (201)

Overall rating
1.9
Counts per rating level
  • 15% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 70% of ratings are 1 stars
June 21, 2024

Very little support documentation, and why would this app be released befoer they had a way of importing the old templates? Get your ducks in a row first before releasing this nonsense upon us. Poor effort from Shopify who should be leading the way in professionalism in this regard. Apparently they have no regard for their customers who then have to run around in circles trying to work out what on earth has been thrust upon them. Certainly not an upgrade nor an improvement.

Earth Fairy
Australia
Shopify replied June 26, 2024

Thank you for sharing your feedback about the new app and its help documents. This page details migrating your old templates to the new app: https://shopify.link/18NL. If you have any questions or require further assistance, please reach out to us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support

May 22, 2024

all old templates are gone!

MAMITASCHE
Switzerland
14 minutes using the app
Shopify replied May 31, 2024

Hi, there.

Thank you for reaching out and sharing your review.

If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer app.

In order to do so, you need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. You can find more information here: https://shopify.link/18NL.

Additionally, you can also get in touch with our authenticated Support, as they may be able to take a look: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 23, 2024

虽然可以自动适应我的80mm打印机 但是为什么会只打印了上面一部分 下面一部分消失了?

JINLILAI
Italy
7 days using the app
May 24, 2024

Ich bin schwer genervt, war in ewigen Chats, habe natürlich keine versierten HTML-Kenntnisse und verzweifelt versucht unsere Invoices B2B und B2C mit dieser App wieder hinzubekommen. Ein Albtraum, der viel Zeit kostet für bitte was? Ich verstehe nicht wirklich was diese neue Order Printer App soll? Gut fände ich, wenn man wählen könnte, ob man die neue installieren möchte oder einfach seine "alte" und bestens funktionierende weiterhin nutzen kann.

cute stuff GmbH – decorate your life
Germany
About 1 hour using the app
May 24, 2024

rubbish

La Marqueza Hats®️
United Kingdom
3 days using the app
Shopify replied June 1, 2024

Hello!

Thank you for providing your feedback.

If you're experiencing any specific issues with the app, please reach out to our authenticated support through the Shopify Help Center for further assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 22, 2024

Nope!

The Archers at The Larches Homes and Garden Store.
United Kingdom
3 days using the app
June 26, 2024

Migrating customized template doesn't work.

Pink Montessori
United States
May 16, 2024

Terrible

Rogue Rider Industries
United States
5 minutes using the app
Shopify replied May 28, 2024

Hi, there! I'm sorry to hear that you're not enjoying the new Order Printer app. If there is any specific feedback you'd like to share, or if you have any questions about using the app, please let us know: shopify.link/1w5D. -Sophia, Shopify Support

June 6, 2024

Honeycat Jewelry
United States
22 days using the app
May 31, 2024

Candy Wrapper Store
United States
16 days using the app