Reviews (258)

Overall rating
2.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 62% of ratings are 1 stars
May 22, 2024

Can not understand the reasoning behind the upgrade of the app.

Thompson Strip Doors and Supplies
Australia
6 minutes using the app
Shopify replied May 29, 2024

Hi there. Thank you for your review. For some context, we upgraded the app as we transitioned over to a different tech stack that provides a better foundation to grow and roll out features. Feel free to review our documentation here: https://shopify.link/18NL. -Mac, Shopify Support

May 22, 2024

all old templates are gone!

MAMITASCHE
Switzerland
14 minutes using the app
Shopify replied May 31, 2024

Hi, there.

Thank you for reaching out and sharing your review.

If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer app.

In order to do so, you need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. You can find more information here: https://shopify.link/18NL.

Additionally, you can also get in touch with our authenticated Support, as they may be able to take a look: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 24, 2024

Ich bin schwer genervt, war in ewigen Chats, habe natürlich keine versierten HTML-Kenntnisse und verzweifelt versucht unsere Invoices B2B und B2C mit dieser App wieder hinzubekommen. Ein Albtraum, der viel Zeit kostet für bitte was? Ich verstehe nicht wirklich was diese neue Order Printer App soll? Gut fände ich, wenn man wählen könnte, ob man die neue installieren möchte oder einfach seine "alte" und bestens funktionierende weiterhin nutzen kann.

cute stuff GmbH – decorate your life
Germany
About 1 hour using the app
May 23, 2024

虽然可以自动适应我的80mm打印机 但是为什么会只打印了上面一部分 下面一部分消失了?

JINLILAI
Italy
7 days using the app
May 24, 2024

rubbish

La Marqueza Hats®️
United Kingdom
3 days using the app
Shopify replied June 1, 2024

Hello!

Thank you for providing your feedback.

If you're experiencing any specific issues with the app, please reach out to our authenticated support through the Shopify Help Center for further assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 22, 2024

Nope!

The Archers at The Larches Homes and Garden Store.
United Kingdom
3 days using the app
May 16, 2024

Terrible

Rogue Rider Industries
United States
5 minutes using the app
Shopify replied May 28, 2024

Hi, there! I'm sorry to hear that you're not enjoying the new Order Printer app. If there is any specific feedback you'd like to share, or if you have any questions about using the app, please let us know: shopify.link/1w5D. -Sophia, Shopify Support

August 11, 2024

Quartz Coffee Roasters
United Arab Emirates
13 days using the app
June 6, 2024

Honeycat Jewelry
United States
22 days using the app
May 31, 2024

Candy Wrapper Store
United States
16 days using the app