Reviews (266)

Overall rating
2.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 61% of ratings are 1 stars
October 28, 2024

For me I simply just needed a way to print out orders, invoices, packing slips etc. For that, it works just fine and I have no problems. Simple and easy to use.

Bleep
Sweden
14 minutes using the app
September 19, 2024

Para mi es una app excelente, con el ayuda de chatgpt me he creado mi plantilla perfecta

Crystaldreams Abalorios
Spain
16 days using the app
July 22, 2024

Initially it wasn't easy to figure out the changes, but after figuring out it is working great better than before.

Shan and Toad - Luxury Kidswear Shop
United States
9 days using the app
June 27, 2024

Good to see the developers at shopify listened to how bad the first release of this app was. Recently, last week I think it was, there was a new import from templates put in place and I have to say, it is now exactly how all my old custom templates were and works how it should. I am happy with this new implemented import that they have done.

mbRADIO
Australia
24 days using the app
September 1, 2024

Just installed and seems to work well. For those who wish to install their UEN Number (business registration) just include this code:

Unique Entity Number (UEN): YOUR_UEN_HERE

I included mine right at the bottom.

Binkii
Singapore
9 minutes using the app
September 12, 2024

One of the best apps on shopify. Code is also very easy to edit. I added barcode option and changed text font, was a breeze

Sarava.in
India
6 minutes using the app
August 15, 2024

Very Good. Simple and easy to use.nice app

imiba 生活百貨
Hong Kong SAR
10 days using the app
June 7, 2024

This update is a significant improvement for us! We now have the ability to include more detailed information in our invoices and packing lists, thanks to the use of metafields, customer notes, and a wide range of variables and styles. While the new requirement for object names in variable names was unexpected, it ultimately allowed us to enhance our documents exactly how we wanted. It would have been convenient to automatically transfer the old Order Printer Templates, but we understand it’s a complex task.

Overall, great job on this much-needed upgrade!

Privé Perfumes
United States
4 months using the app
August 10, 2024

was worried because there were many one-star reviews, but I found the app to be perfectly fine and very satisfactory. Perhaps the negative reviews are part of a campaign to push people toward paid apps?

You can quickly preview changes immediately after making them, making it easy to fix any mistakes. Even for Japan's invoice compliance, you can make the necessary adjustments with minimal CSS knowledge. Given that this can be done for free, I'm more than satisfied.

星1のレビューが多かったので心配してましたが
全く問題もなく満足の行くアプリです。
有料アプリに誘導するためのネガティブキャンペーンかな?

日本のインボイス対応もCSSなどの知識がほとんどなくても少し変更するだけで出来ます。
CSSを変更してすぐに簡単にプレビューを見ることができるので間違った場合はすぐに修正しやすいです。
無料でこれができるのであれば十分満足です。

BONCOURA Official Online Store
Japan
About 2 hours using the app
Edited June 25, 2024

*editing the review to reflect the final outcome and thoughts! Original review below updated*

To anyone reading this who hasn't installed the app, please take the negative reviews lightly! Many of us came and reviewed right when the switch happened with a lot of frustration! The templates from the legacy app (no shade at all to the team who had it, the templates were lovely and I am sure they did the best they could with the tools they had at the time!) are very code-heavy, and a lot of that code is no longer needed in the new app. If you do not have a pre-existing template, this app will be great for you!

To those reading this who are frustrated by the issues, bugs, etc involved with the switch, please trust me when I say I was in your shoes! But please trust me when I say that this switch is better in the long run, and the team at Shopify will help you! They helped me, and Mike P. was able to get my templates working again.

After getting support from the team at Shopify, I have completely changed my mind about this app. The transition was difficult, but after talking with the team and seeing the fix they did to get my template to work, it really just came down to the amount of code that is no longer needed that caused the issue!

From what I can see, this version of the printer app operates on a more efficient level of coding. To the point that I feel confident with my minimal level of liquid that I could go in and update the templates (if not make my own!) On the previous app, the code was very complicated and hard to look through, but they have truly made it a lot easier!

I feel that as long as people are willing to work with the team at Shopify to get their templates moved over, the new app will be a great option moving forward!

--ORIGINAL REVIEW BELOW--

At the moment if I could rate 0 I would. I will give 1 star to the friendly Shopify agents who are probably getting bombarded by requests from this.

This app is not user-friendly. At all. It has less functionality, if you don't know code at all, good luck. Even if you just copy the entirety of the code on your old template and paste it in, it doesn't work. When you do reach out for help, you are asked to look for lines in the code yourself which, thankfully I have a little knowledge in, but I can't imagine having to try and do that when you don't know code. I was also told I may need to get a Shopify Expert to look into the code, to which I said no. I am not going to pay someone to help me fix something that isn't broken so I can migrate to an app you are forcing us to move to.

Shopify is a great platform, and I am hoping they will make some SERIOUS improvements to this Order Printer soon because as of right now I stand with all the other 1 star reviews.

Valley Direct Foods
Canada
About 1 month using the app
Shopify replied June 2, 2024

Thank you for taking the time to share your review and genuine feedback. -Olivia, Shopify Support