Reviews (300)

Overall rating
2.6
Counts per rating level
  • 24% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 57% of ratings are 1 stars
May 27, 2025

The only option fo this app that I needed was the 'pick list' feature. I like that you can arrange for it to be printed by Order #, SKU, quantity, product, or varient. Shouldn't have to pay for a pick list app when my needs are so simple so this one fit the bill.

Light Provisions
United States
18 minutes using the app
May 5, 2025

Lacking. Downloaded this app because my customer requested an invoice after their order shipped so their accounting department could see it was paid. Order Printer's invoice feature allowed me to do this but it didn't show the customer's payment method nor the bill date which were the most important things.

Optics4Birding
United States
About 1 hour using the app
June 21, 2025

This new app is horrible, please bring back the old one!!!!!!!!!

Creative Male
United States
About 1 year using the app
March 2, 2025

A very, very useful and convenient application. Great flexibility. I can create anything I need to print using ChatGPT. And it’s easy and simple. Huge thanks to the developers for this application. It’s impossible to do without it!

Babenko Brand
Canada
10 days using the app
February 8, 2025

I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.

NWCLIPS
United States
9 months using the app
March 5, 2025

Can't print from my Ipad or phone, option doesn't even appear at the end of sale process and I can't edit the options of where order printer is visible.

Chester Tile Studio
United Kingdom
About 4 hours using the app
January 9, 2025

As others have said, the app is really lacking. The rollout was bad, as usualy for Shopify.

Admittedly many of the issues people have with the app are actually issues with what Liquid variables exist and not the app itself, but the app could have at least tried to fill in some of the gaps.

They also disabled the < javascript > and < script > tags, so we can't even use javascript to try and bridge some of the functionality gaps present in Liquid! The legacy app supported it, why not the new one?

The 64kb limit is ridiculous. What is this, the 80s?

Support says it's an SQL limitation. Nonsense. SQL has multiple different storage types for text data. Shopify has chosen to continue using the regular TEXT type which has a size limit of 64kb.
They created this new app so they could move to a new "tech stack". There was nothing stopping them from moving to use MEDIUMTEXT as the storage type for order templates. MEDIUMTEXT has a 16 megabyte size limit.

Don't say they are concerned about data storage. The absolute disaster mess that is the Image Library proves they don't care about how much they are storing. Otherwise they wouldn't duplicate all images attached to products created by CSV upload. My library over 10k duplicate images because of their nonsense.

Let us have larger templates. It is the least you can do.

Freedom Bakery
United States
8 months using the app
October 14, 2024

Just an echo of what others have said; this app was fantastic when it was privately owned and developed. Since Shopify has taken it over, I've had nothing but issues. One day, without making any changes, my templates refused to print properly - thankfully a Shopify developer popped in and was able to fix whatever they had mangled. Last week, again out of nowhere, none of my product photos are printing. Code looks fine, but clearly they touched something because not even the native templates will display product images. Now I'm spending an hour arguing with a chat agent who wants me to hire a developer to fix this issue; despite the fact that I've said repeatedly this is a Shopify-supported app. Ugh. If there were another alternative, I would take it.

Wicked Bride
United States
5 months using the app
February 20, 2025

Impossible de télécharger un document et impossible d'ajouter le numéro de siret pourtant indispensable sur une facture. Dommage car sinon elle est pratique

#moi Colibri
France
6 months using the app
March 7, 2025

Can't print from my Ipad or phone, option doesn't even appear at the end of sale process and I can't edit the options of where order printer is visible.

I have the same problem from yesterday...

Printmania Ireland
Ireland
9 months using the app